- Bing AI Chatbot in Microsoft Edge can be used for research, questions, and assignments, powered by ChatGPT
- The error message 'Sorry, looks like your network settings are preventing access to this feature' can be caused by slow internet, firewall settings, cache, server outage, outdated browser, extensions, restrictions, VPN, or DNS configuration
- Solutions to fix the issue include restarting the browser, clearing cache and cookies, checking internet connection stability, turning off metered connection, resetting network settings, disconnecting VPN/proxy, disabling extensions, updating the browser, and turning off firewall or changing DNS.
Bing AI Chatbot is integrated into the Microsoft Edge browser, and you can use it to get answers to your questions. Bing AI Chatbot is powered by ChatGPT, and you can use it to do your research, get answers to questions, and even for your assignments. If there is something wrong with your internet, then you can be prompted with the โSorry, looks like your Network Settings Are Preventing Access To This Featureโ while you use the Bing AI Chatbot. This error will prevent you from using Bing AI Chatbot or from accessing certain features of it. Letโs go through all the ways to fix this issue.
Common Causes Of โSorry, Looks Like Your Network Settings Are Preventing Access To This Featureโ Issue
You may get the error message โSorry, looks like your network settings are preventing access to this feature on Bing AI Chatbot due to various reasons, including-
- Slow and poor internet connection.
- Firewall settings are blocking Bing or Microsoft Edge.
- Corrupted cache and cookies of the browser.
- Server outage of Bing.
- Outdated browser.
- Incompatible or problematic extensions.
- Geographic/regional restrictions.
- VPN connection or proxy server.
- Incorrect DNS configuration.
- Account Restrictions.
Fix โSorry, Looks Like Your Network Settings Are Preventing Access To This Featureโ Bing AI
Given below are all the methods that you can follow to message โSorry, looks like your network settings are preventing access to this feature issue-
Restart Browser
If you are facing the message โSorry, looks like your network settings are preventing access to this feature issue, it can be due to the bugs on the browser. Restart Microsoft Edge to clear the bugs and glitches in the browser.
- Open theย Task Managerย by pressingย Ctrl + Shift + Escย key combo.
- Click on theย Processesย tab if you are not already on it.
- Now, selectย Microsoft Edgeย and then click onย End Task.
- After this, launchย Microsoft Edgeย again.
- Try using Bing AI Chatbot now and see if you still face the issue.
Clear Cache And Cookies On Microsoft Edge
You can also face this issue if the cache and cookies on your Microsoft Edge browser are corrupted. You will have to clear the browser cache to fix the issue. Hereโs how you can do it-
- Openย Microsoft Edge, click on the address bar at the top, and navigate to the following address-
- edge://settings/clearBrowserData
- Click on the drop-down menu under theย Time Rangeย and selectย All Time.ย
- Check the checkboxes next toย Cookies and other site dataย andย Cached images and files.ย
- Click theย Clear Nowย button to clear the cookies and cache.ย
Check Your Internetย
Another thing that you do is check your internet and fix the slow internet issue. You need a stable network to use the Bing AI Chatbot, and if your internet is slow, you can face this issue. Try the following ways to fix your internet and then use the Bing AI Chatbot-
- Close all the unwanted apps on your PC that you are not using currently.
- Disconnect all the other devices that are connected to your Wi-Fi network that you are using on your PC.
- Turn on flight mode on your PC and then turn it off. Connect to the Wi-Fi again and see if you face the issue.
- If you are still facing the issue, try connecting to another Wi-Fi network. You can connect your PC to your router using the LAN cable if possible.
Turn Off Metered Connection
Metered connection limits the upload and download speed of your internet connection. If the metered connection is turned on for the network you are connected to, it will cause slow internet, and you might face this issue with the Bing AI chatbot. Turn off the metered connection by following the steps given below to fix the issue-
- Click theย Startย icon to open theย Start Menu, then click theย Settingsย icon here.
- On the left sidebar of Settings, click onย Network & Internet.
- Now, click on theย WiFiย orย Ethernet, depending on what type of network you are connected to.
- Next, click on theย [Connection name] Propertiesย option.
Note-ย Here,ย [Connection name]ย is to be replaced with the name of your Ethernet or WiFi network.
- Here, look out for theย Metered Connectionย and turn off the toggle next to it.
Reset Network Settings
Try resetting the network settings on your PC. Not only will this fix the unstable internet issue, but it will also change the network settings that can be causing this issue. This will fix the โSorry, it looks like your network settings are preventing access to this feature issue. Hereโs how you can do it-
- Pressย Windows + Iย key combo to openย Settings.
- Click on theย Network & Internetย on the left sidebar, and then click onย Advanced Network Settings.
- Now, click on theย Network Resetย option.
- Click on theย Reset Nowย button, and then click onย Yes.
- You will now have to restart your PC to save the changes.
Disconnect From VPN Or Proxy Network
You can also encounter this issue due to VPN or proxy network. Users generally use VPN and proxy networks to browse privately and to even access geo-restricted content. If you are connected to a VPN or a proxy network, it can cause this issue. Disconnect from the VPN or the proxy network you are connected to and see if the issue is fixed.
Disable Extensions On Edge
You can encounter a โSorry, it looks like your network settings are preventing access to this featureโ error message due to third-party extensions installed on your PC. Try disabling the extensions you have on your browser and see if you still face the issue-
- Launch theย Microsoft Edgeย and head to the following address-
- edge://extensions/
- Here, you will see all the extensions installed on your browser.ย
- Try turning off the toggle for extensions one-by-one and check which extension is causing the issue.
- If you stopped facing the issue after disabling certain, then probably that extension was causing that issue.ย
- You can remove that extension by clicking on theย Removeย button.ย
Update The Browser
You can also face this issue if your browser is outdated. Try updating the browser to the latest version and see if the issue is still encountered. Hereโs how to do it-
- Open theย Microsoft Edgeย on your PC.
- Click on theย Menuย icon in the top right corner.
- On the menu that opens up, hover overย Help and Feedbackย and clickย About Microsoft Edge.
- Microsoft Edge will check for available updates. If any updates are available, then install It on your PC.
Turn Off Firewall
Another troubleshooting step you can follow is turning off the Firewall on your system. The firewall may block Bing AI Chatbot from functioning properly. You can try turning off the Firewall to fix the issue. If you are using Windows Firewall and no third-party firewall, then you can follow the steps given below to turn it off-
- Open theย Start Menuย by clicking on theย Startย icon.
- In theย Start Menu, typeย Windows Securityย and pressย Enterย to open it.
- Here, click onย Firewall & network protection.
- You will see three networks here-ย Domain Network,ย Private Network, andย Public Network.
- Click on theย Public Network.
- Now, turn off the toggle underย Microsoft Defender Firewall.
- In the UAC Prompt that appears, clickย Yes.
- Similarly, turn off the firewall forย Private Networksย andย Domain Networks.
If you have a third-party antivirus or firewall installed on your PC, you will have to disable it with Windows Security.
Change DNS
Another thing that you can try doing is changing the DNS. Hereโs how you can do it-
- Open theย Settingsย by pressingย Windows + Iย key combo.
- On the left sidebar, click onย Network & Internet.
- Now, click onย WiFiย orย Ethernet.
- Click on theย Hardware Properties.ย
- Click on theย Editย button next to theย DNS Server Assignment.
- Click on the drop-down menu and selectย Manual.
- Turn on the toggle underย IPv4.
- Now, setย Preferred DNSย asย 8.8.8.8ย andย Alternative DNSย ASย 8.8.4.4.
- Click onย Saveย to save the changes.
Note-ย The DNS we have mentioned above is Googleโs DNS. You can use any other DNS if you want to.
Conclusion
The above steps should help you fix the โSorry, looks like your network settings are preventing access to this feature issue on the Bing AI chatbot. Sometimes the issue can be caused due to server outage and is not something you can solve alone. In that case, waiting for some time before you can try using Bing AI again would be your best shot at solving the issue.
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