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How to Fix Samsung TV Internet or WiFi Connection Problem


Quick Overview
  • Many Samsung TV users are facing internet or WiFi connection issues, preventing them from streaming content from online channels.
  • To fix this problem, users can restart their TV and router, reset network settings, set DNS and IP address manually, update the TV firmware, or factory reset the TV as troubleshooting steps.
  • Following these steps will help resolve the Samsung TV internet or WiFi connection problem, ensuring a smooth streaming experience.

What’s the benefit of having a Smart TV when you cannot even connect it to the internet and stream content? Recently, many users have come up with issues concerning connecting their Samsung TV to Wi-Fi. Users have reported that their Samsung TV is not connecting to their Wi-Fi, due to which they are unable to stream online channels. 

You may face internet connectivity issues on your Samsung TV due to random bugs, faulty DNS server settings, MAC address failure, outdated firmware, or other reasons. If you have been facing a Samsung TV internet or Wi-Fi connection problem, then you can follow the steps mentioned in this article.

Fix Samsung TV Internet or WiFi Connection Problem

We have discussed some possible fixes to fix Samsung TV Internet or W-Fi connection problems. 

How to Fix Samsung TV Internet or WiFi Connection Problem

Restart Your TV And Your Router

The very first thing that you should do is restart your TV as well as your router. As we said earlier, you may face this issue due to random/temporary bugs on your TV; it would be preferred if you restart your TV and your router. In most cases, restarting both TV and router work out to solve the Samsung TV internet or WiFi connection problem. 

You can also try connecting your Samsung TV to some other network if you still encounter issues after restarting your device. This should most probably fix the issue you have been facing. However, if the issue is still encountered, then you should move to the next troubleshooting step in this article. 

Reset Network Settings On Samsung TV

You should try resetting the network settings on your Samsung TV if you face an internet connectivity issue. To do so, follow the steps given below-

  • On your TV remote, press the Home button. 
  • Head to the Settings. Here, select General and then choose Network. 
  • Now, select the option for Reset Network and choose Yes. 
  • Restart your TV to reset the network settings. 

Set DNS And IP Address Manually

Another troubleshooting step to follow is setting the DNS and IP Address manually. To do so, follow the steps given below-

  • Head to the Settings option and then select General
  • Now, head to the Network and then to Network Status. 
  • After doing so, cancel the network test and select the IP Settings option. 
  • Now, head to the DNS Settings and then select the option for Enter Manually. 
  • Enter the DNS as After entering the DNS, select Done to set it. 

Update The Firmware Of Your TV

You may also face this issue if you have outdated firmware on your TV. It would help if you tried updating the firmware of your Samsung TV to fix the problem. You can refer to the steps given ahead to update the firmware of your TV-

  • Firstly, head to the download page of your Samsung TV.
  • Download the firmware for your TV on your PC and unzip it. 
  • Copy the firmware to your USB drive and insert the USB drive into your TV. 
  • Now, turn on your TV and press the Home button on your remote. 
  • Head to the Settings and then to Support. 
  • Now, head to the Software Update section and then select Update Now. 
  • Select the Yes option, and then select your USB drive with the firmware update. 

Factory Reset Your Samsung TV

If you still face the issue, then you should try factory resetting your Samsung TV. To do so, follow the steps given below-

  • Head to the Settings and then to General. 
  • Here, select Reset.
  • If you are asked to enter the PIN, then enter 0000 to reset your system. 


This is how you can fix the Samsung TV internet or Wi-Fi connection problem. If you have been facing this issue on your Samsung TV, then following the above steps you will be able to fix the issue you have been facing. 


Anurag Jain
Anurag Jain
Anurag is a Senior content analyst with 4 years of experience in the industry. Based in India, He is extremely skilled at Windows related to How to Troubleshooting matters. His favorite topics are Windows 11, Android, and How To's.


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