HomeStreamingFix JioCinema App Not Working Problem | Smart TV, Phone

Fix JioCinema App Not Working Problem | Smart TV, Phone


Jio Cinema is trending a lot these days only because of the IPL. The app is one of the famous apps by Jio, which provides a lot of new movies, shows, cartoons, and much more. Users with the Jio Sim or any Jio connections love to stream through their Smart TV and Phone. We also know you are using the Jio Cinema to watch the IPL Live. Some users have reported various issues with the app. Many users have reported that the Jio Cinema App Not Working, Jio Cinema Stopped Working, Jio Cinema Buffering, and much more.

If you surf the internet, you will be able to find a lot of errors regarding it. The users are very much frustrated because these types of issues are coming whenever they are streaming the match, due to which the whole enjoying experience is getting worse. However, users have to worry about the error related to the Jio Cinema. We are here with the guide where we will tell you how to resolve the issue. So, let’s start learning about the fixes without waiting any more.

Why is Jio Cinema App Not Working?

Fix JioCinema App Not Working Problem | Smart TV, Phone

Many users are stuck with the issue of not working with the Jio Cinema app. However, there are several reasons behind it, due to which the users are facing problems with the Jio Cinema App. We are going to list the cause of the issues below, do check them.

  • Server Issues: We all know that IPL has been started, and the craze for it is very high. Millions of users have downloaded the app to watch the IPL without issues. Similarly, the viewership of the app has also grown up. Also, things are growing up, so it’s obvious that the servers will face some issues. We speculate that the Jio Cinema App is not working on your device because of server issues.
  • Maintenance: The app’s developers are constantly working on fixing different issues so that the users can use the app without any issues. If you are trying to use the app at that time, there are chances that the app will not be working. We suggest you try using the app once the maintenance is completed.
  • Network Problems: Apart from the backend problems of the app, there are chances that the Network you are using is troubling the app’s running. If you don’t know, all streaming app requires a good network bandwidth to work properly, and if you have a poor internet connection, likely, the Jio Cinema App will not be working.

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Thousands of users who use the Jio Cinema App for different reasons are facing issues. Here we are going to list out the ways through which you will be able to resolve the problem on your device. So, let’s check the methods to resolve the issue on your device.

Check For Server Status

The first thing we suggest all the users do is to check the server status. The users need to check whether all the app servers are in running condition. If the app’s servers are down, you will not be able to watch your favorite shows, and you will get not working, freezing, stuck, loading, etc., errors on your device. To check the server status, you can use the methods listed below.

  • DownDetector: You can use the DownDetector to check whether the app’s servers are working.
  • Social Media: If you don’t know, but the app developers are always updating about the server issues on social media, we suggest that you keep an eye over there to get the latest updates regarding the app.
  • Website: You can also get updates related to the Jio Cinema from the official website of Jio. Keep checking their website and other platforms to know about the server status.

Update To The Latest App

If you have not updated the Jio Cinema App to its latest version, you might also be getting issues that are not working because of it. We suggest that you keep the app updated to the latest version so that it can easily build connections with the servers. The developers are also adding new features and updates to the latest app, so you likely must keep them updated to avoid other issues.

Check Your Internet Connection

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It is important for Jio Cinema Users that they are connected with a high-speed internet connection. If you are connected with a poor internet connection, the issue is not working, and other errors will continue occurring. Thus, check the internet connection you are connected to on your device and ensure there is no problem with the internet connection.

Clear Cache

The cache files of the Jio Cinema app can also cause issues in running the app. There are chances that some of the files are affected by the virus, and the users are facing issues due to it. We suggest you go to the Installed Apps, select the Jio Cinema app, and then clear its cache to see whether it helps fix the issue.

Check Signal Strength 

The users trying to access the Jio Cinema App should ensure that the signal strength of their WiFi or Mobile Data is sufficient to build a proper connection with the app’s server. Sometimes, the signal strength also matters in running the app without any issues.

Power Cycle Your Device

You can also power cycle your phone and Smart TV to resolve the issue. The issue might be occurring due to the system files by which the app is not working properly. Thus, the issue will likely be fixed when you power cycles the device.

Update To The Latest Operating System

Phone and Smart TV users need to keep their devices updated to the latest version. If their devices are not updated, the issue will keep on occurring. Thus, go to the About Device and check for any newer updates. If there are any updates available for the device, download them. Once you have updated the device, check for the app’s update, and after it, try running the app to see if any errors are still occurring.

Reinstall The App

If you have tried all the above methods, still getting the same issues, then there are chances that some of the app files are affected by the virus. You must uninstall and install the app on your system again and check whether the issues are fixed.

Wrapping Up

We hope with the help of this guide, you have learned about the cause of the problems and how to fix them. That’s it for today. Make sure that you implement the steps properly. Also, if you are facing Freezing, Stuck, Not Opening, Loading, etc., errors, then you can try the above methods to resolve the problem.


Aditya Dhanraj
Aditya Dhanraj
Aditya Dhanraj is a Web Developer by profession and Content Writer by passion. He loves to write about gaming and technology guides. When he is not writing, he must be developing something!


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