If you’re an iPhone user who relies on the Google Photos app to store and organize your photos, you may have encountered a frustrating problem after updating to iOS 16.3.1 – the app frequently crashes, making it impossible to access or manage your photos. This issue can be a major headache for users, and may even cause some to consider switching to another photo storage app. But before you give up on Google Photos, there are some steps you can take to fix the problem and get the app working again.
In this guide, we’ll explore the possible causes of the Google Photos app crashing after the iOS 16.3.1 update, and provide a step-by-step guide on how to troubleshoot and fix the issue. Whether you’re a casual iOS user or a professional, these tips will help you regain control over your photo library and get back to enjoying your pictures without interruption.
Fix Google Photos App Crashing After iOS 16.3.1 Update
If you’re experiencing issues with the Google Photos app crashing after updating to iOS 16.3.1, you can try a few methods to fix the problem. Here are some of the most effective solutions:
1. Update Google Photos
First, check if there’s an update available for the Google Photos app in the App Store. Open the App Store on your iPhone and go to the “Updates” tab. If there’s an update available for Google Photos, tap “Update” to install it.
According to one of the Redditors, updating Google Photos to version 6.23.1 fixes the crashing issue on iOS 16.3.1.
2. Force Quit the App
If updating the app doesn’t work, try force quitting the app. To do this, swipe up from the bottom of the screen and hold your finger on the screen until the App Switcher appears. Then, swipe left or right to find the Google Photos app and swipe up to force quit it.
3. Restart your iPhone
It has been seen many times that after an iOS update, one should restart their iPhone to help it run smoothly by killing old tasks/logs. Sometimes restarting your iPhone can help fix app crashes. Below are the steps to restart your iPhone:
- Press and hold any volume button and the side button until the slider to turn off the device displays.
- On the left side of the gadget is the volume button, while on the right is the side button.
Wait 30 seconds after dragging the slider to switch off your smartphone. If your device is frozen or unresponsive, force restarts your device.
- To reactivate your smartphone, press and hold the side button (located on the right side of your iPhone) until the Apple logo appears.
Clear Google Photos Cache
Clearing the cache for Google Photos may also help fix the issue. To do this, go to “Settings” > “General” > “iPhone Storage”.
Scroll down to find Google Photos and tap on it. Then, tap “Offload App” to remove the app from your iPhone while keeping its documents and data. After this, tap “Reinstall App” to download and install it again.
Uninstall and Reinstall Google Photos
If none of the above steps work, try uninstalling and reinstalling the Google Photos app. Press and hold the app icon on your iPhone until it starts to jiggle, then tap the “X” on the app to uninstall it. After this, go to the App Store and reinstall Google Photos. This can help to reset the app and clear out any issues that may be causing it to crash.
PSA: Don't update to iOS 16.3.1 if you're a Google Photos user https://t.co/hg2q68LRc8 by @ChanceHMiller
— 9to5Mac (@9to5mac) February 13, 2023
By following these methods, you should be able to fix the Google Photos app crashing issue after the iOS 16.3.1 update. If the problem persists, you may want to contact Google Photos support for further assistance.
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