HomeError | FixFix: Paramount Plus Not Working, Keeps Freezing, Crashing on PS4, PS5

Fix: Paramount Plus Not Working, Keeps Freezing, Crashing on PS4, PS5


Following the pandemic, the world’s opinion of practically everything changed, including employment, lifestyle, health, and entertainment. So streaming services are at their peak right now, and many people use them regularly. People enjoy having the ability to watch their favorite material on their devices whenever they want, and Paramount Plus is a popular streaming service with excellent features and reasonable pricing. It is also available on key platforms such as smart TVs, PCs, and gaming consoles such as the PlayStation 4 and PlayStation 5.

Previously known as CBS All Access, Paramount Plus provides a wide range of original programming as well as CBS broadcast programs from the Viacom CBS library. Apart from its advantages, PlayStation users are experiencing certain troubles with the streaming application, such as a black screen, continuous buffering, unavailable video, or app freezes. Here are possible fixes for the problem of Paramount Plus not working or crashing on the PlayStation 4 or PlayStation 5.

Possible Paramount Plus Causes and Solutions

How to Fix Paramount Plus Not Working/Crashing on PS4 or PS5

There are numerous reasons for the failure of Paramount Plus. First, it differs depending on the device (mobile, PC/laptop, or Firestick). Here are some regular problems and fixes. Every time I launch Paramount Plus for PS, it crashes. Slow internet may be the cause. Another reason is low phone memory. When there is insufficient memory, apps close and crash. To resolve this issue, restart the app. Restart your device. Turning off airplane mode will restart your internet connection. Other apps may have less lag if you clear the background app refresh.

If Paramount Plus Live TV isn’t Working

If your IP address or Wi-Fi connection to your TV isn’t working, check your internet connection. Different IP addresses are assigned to service providers. The browser is the most straightforward way to check the IP address. Check your proxy servers or disable VPN if it is activated; however, there is no need to enable VPN while watching live TV because it is already guaranteed to provide viewers with safer access.

A Poor Internet Connection can be the Cause of your App Freezing.

Enable and disable airplane mode. This will restart your internet, and your app might now function. Background apps might use the refresh rate in the background. Try removing and then reinstalling. Try removing and reinstalling the program. To allow the app to start, clear the storage on your device.

If you cannot download the Paramount Plus app from your store, there may be an internet issue that stops downloads or causes 404 errors. Check out the Paramount Plus app on your gadget. Install the most recent app update. Delete the store cache (Google Play, App Store, etc.). Installing the application requires a stable internet connection and sufficient storage.

If your FireStick isn’t Working

There could be several causes for your fire stick to not function.

The installed files on your Fire Stick may have been deleted, your storage space may be low, or there may be a problem with the internet.

Restarting your router and modem may help your WiFi reconnect. 4 Mbps of the internet is necessary for Paramount Plus. Check the Paramount Plus app requirements on your Firestick.

Paramount Plus Not Working, Keeps Freezing, Crashing on PS4, PS5, PC

Streaming services usually amaze us with their freshest and largest choice of content, but if the app has a bug, it can ruin the moment. Every error has a code you can report to the official support team to resolve with an update. However, fixing the bug may take some time.

1. Restart the Paramount Plus Application

Restarting the application might solve a lot of technical issues. We virtually always try these strategies to solve problems with our devices. Before attempting any solution, restart both the Paramount program and the Playstation.

To restart the application

  • Take out your PlayStation controller.
  • Press and hold the PS button on the controller.
  • Then, in the menu, navigate to the selected program and choose Close.
  • Then, press and hold the PS button once again.
  • Choose Restart and wait for the PlayStation to restart.

Then launch the Paramount app again to see if the problem has been resolved.

2. Check the Modem/Router Status

We won’t test the internet connection because that is another basic problem with the website. The output from the streaming services needs to be produced at a minimum speed. Your internet speed may be checked on a variety of websites. Contact the service provider if you detect the slow speed, but first, restart your router or modem to fix any technical issues.

3. Re-Sign in on the Paramount Plus App

The problem continues even after trying the aforementioned solutions. So log out of the paramount Plus app once, and then log back in. The subscription page can have issues sometimes because of server failures. Re-logging will reload your account’s subscription and fix the issues. Click on your profile image to log out of the app. Then click Account in the upper right corner of the screen, and then hit Log Out.

4. Check Paramount Plus Server Status.

Sometimes the trouble comes from the backend, and we must fix our hardware. Before using the technical procedures, it is advised that you check the server status. To save time and effort, check the status of the Paramount Plus server on the company’s official website. Additionally, there are other methods to detect the outrage, such as using social media sites and other impartial websites like Downdetector. If you detect any problems, wait until the business side fixes the issue.

5. Check for Updates

Checking for updates for the Xbox and the Paramount Plus application is the next step in fixing the problem. The outdated version can occasionally cause technical issues. However, once a game or the system itself is updated, the PlayStation instantly displays a notification. However, we must manually check for updates for a variety of reasons.

Update Application

  • Press the PS remote button after opening the application.
  • If any updates are available, choose the “check for updates” option and install them.
  • You can also access the notification panel and click on Downloads.
  • Check to see if there are any pending updates and download them.
  • After the update, the PlayStation will restart the Paramount Plus application, allowing you to resume watching any content.

Update PlayStation

    • Select System Software Update from the settings menu.
      Paramount Plus Not Working
      Paramount Plus is Not Working
    • Then, choose Check for Updates and wait until any updates are discovered.
      Paramount Plus Not Working
      Paramount Plus is Not Working
    • If an update is available, select Next, and then follow the on-screen directions.
      Paramount Plus Not Working
      Paramount Plus is Not Working
    • After the PlayStation has restarted once, look for the application.

In addition, Paramount Plus enables you to add three profiles and watch the streaming on three devices at once. You can view the streaming devices currently associated with the Account and check their connectivity. It might be one of the causes of the problem, and resetting your Account’s password could solve it.


We’ve shown several workable solutions to the Paramount Plus Not Working/Crashing on PS4 or PS5 issue, as you can see above. To find the one that works for you, try any one of the solutions—or all of them. You ought should be able to fix this bug at this point. I hope this post was useful to you. Contact Paramount Plus customer service if you need more assistance or if you’re still having issues.



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