HomeGamingFix Battlefield 2042 Error 2002G Unable to Load Persistence Data Bug

Fix Battlefield 2042 Error 2002G Unable to Load Persistence Data Bug


Key Takeaways
  • Battlefield 2042 has had a rocky start due to bugs and errors, including the 'Unable to load persistence data' bug.
  • Error code 2002G can be fixed by changing DNS to Google's, disabling crossplay, clearing temporary files, or forwarding ports.
  • Power cycling consoles, clearing the Steam download cache, and using a VPN network are additional solutions to resolve the error.

Although not the smoothest launch in the franchise’s history, still Battlefield 2042 has had a decent start. However, the game has been plagued by bugs and errors.

It has a number of strange occurrences, such as the 15-7A error code and ‘sky swimming’. In addition, a rather troublesome error message regularly returns players to the menu after they’ve left a game. For players trying to enjoy some destructive madness, the message ‘Unable to load persistence data’ pops up frequently. If you are also facing this error then continue reading this article.

Here is how to fix battlefield 2042 Error Code 2002G unable to load persistence data.

Fix Battlefield 2042 Unable to Load Persistence Data Bug

Fix Battlefield 2042 Error Code 2002G Unable to Load Persistence Data

Error codes associated with this error typically differ from platform to platform and NAT type to NAT type.

And, even though both Dice and EA both confirmed they are working on a fix. However, the problem has not yet been resolved.

There are, however, a few workarounds you can use to temporarily fix the problem. So, you can remove the problem by making some modifications.

Here are some fixes that are typically reported to be effective by other affected users:

Changing the current DNS: It turns out that an inconsistent DNS range might be the root cause of this particular problem.

And, the problem can be solved by migrating your current DNS range to the range provided by Google, depending on your ISP.

Crossplay is Enabled: There have been many underlying issues with crossplay matchmaking since EA launched the early access program for Battlefield 2042.

So, you’ll probably be better off disabling crossplay completely unless you are explicitly using it.

Clear temporary files: You should try power cycling your console if disabling crossplay integration doesn’t work.

Keep in mind, though, that each console requires a slightly different set of steps.

Forward the ports used by BattleField 2042: It is likely that the connectivity with the EA servers is impaired if you are using an older router that does not support UPnP.

So, UPnP can be enabled or the ports need to be forwarded manually to fix this problem.

Fix the Node 3 ISP interference: A network inconsistency on your ISP’s side may be blocking your console or PC from connecting to the EA servers if you’re using level 3 nodes. In this case, filtering the connection through a VPN network should help.

So, we have discussed every possible solution to this issue. Now, let’s go over how you can fix the ‘Unable to load persistence data’ error for Battlefield 2042:

Verify the Integrity of Game Files

Multiple issues related to launching, crashing, graphical issues, and server connectivity can be fixed by simply verifying that the game files are not corrupt.

Follow these steps:

1. Firstly, Start Steam. Then, select Library.

2. Now, in the list of installed games, right-click Battlefield 2042.

3. Then, click on the Properties tab. And, navigate to the Local Files section.

4. Now, click on the Verify Integrity of Game Files button. And, the process will take some time to complete.

Then, restart your computer once you’re done. And, check to see if the problem still exists.

Disable CrossPlay

Some of these issues are the result of the industry push to allow games from PC, Xbox, and Playstation to play on the same servers.

And even though in theory, this is a good idea. However, there are many problems associated with crossplay integration.

So, you can avoid many of these problems by disabling crossplay from the game’s settings.

You can do this on any console or PC. But, for Xbox One and Xbox Series X the instructions are a bit different.

So, we have listed instructions for each over here.

Disable Crossplay on Xbox One / Xbox Series X

On the Xbox console, it does not appear that you can simply turn off the cross-platform integration from within the in-game settings.

However, there are still other users who are getting matched with people from other platforms. Despite the fact that crossplay integration has been disabled.

So, you’ll need to turn off CrossPlay on the console level in order to avoid this problem.

Here’s what you need to do:

1. Press the Xbox button on your controller to access the Xbox Guide menu.

2. Then, access the Settings menu from the side menu once you see it appear.

3. Now, selet the General tab which is found on the left side menu when you’re in the Settings menu. Next, select Online safety & family.

4. Then, select the Privacy and Online Safety option from the next menu. And, now from the list of options, select Xbox privacy.

5. Then, afterward, select View Details and Customize from the menu on the left side.

6. Now, select Communication and Multiplayer from the next menu. And, once the changes are saved, change the You can join cross-network play toggle to Block.

Restart your console after you have completed these steps before relaunching Battlefield 2042. And, check to see if the problem has been resolved.

Disable Crossplay on PC and PlayStation

Depending on what platform you’re playing on, you might be able to fix the problem just by enabling the Cross-Play integration in the in-game settings.

Then, to ensure that the game doesn’t match you with other games, you will still need to restart your system.

Here is how to disable the crossplay integration on PC and PlayStation for Battlefield 2042:

1. Start the game normally. And, let it run through the initial login screen.

2. Then, in the bottom-left corner, click the Options menu.

3. And, choose the General tab from the vertical menu at the top once you’re inside the Options menu.

4. Then, select the Other section under the General tab. And, deactivate the Cross-Play toggle.

5. Now, make the changes and save them. Then. close the game.

Now restart it and check whether the same kind of error still occurs.

Power Cycling Console

Xbox Series X and Xbox One were the most common platforms where this fix was reported to work. It is also possible to power cycle your PlayStation 4 or PlayStation 5 console if necessary.

And, depending on the console you’re using, follow the appropriate guide:

Power Cycle Xbox One and Xbox Series X

It is different from most other consoles to trigger a power cycle on Xbox One. And, it will take at least 10 seconds to trigger a power cycle since the button must be held for at least that long.

To do this, follow the instructions below:

1. Turn on your console and make sure it is fully charged. Next, hold down the power button.

2. Now, for about 10 seconds, or until the front LED begins to flash intermittently, you should keep pressing the button.

3. Then, once you have given the power capacitors enough time to drain themselves, you can try starting your console normally after a minute.

Note: It will be helpful if you physically disconnect the power cord as well while you are waiting.

4. Then, restart the console. And, check if the animation sequence is longer. Now, you’ll see it if the power-cycling worked.

5. Then, start Battlefield 2042 once your console has booted again. And, check if the issue has now been resolved.

Power Cycle Playstation 4

Allowing the power capacitors enough time to clear themselves is an important part of power-cycling a PlayStation 4 console.

So, please follow the instructions below to ensure this is done correctly:

1. Firstly, press and hold the power button on your Playstation 4 console while it is fully powered on.

Then, keep pressing the console’s power button until you hear the fans turning off.

2. Now, unplug the power cord once your console has been completely turned off and there is no sound coming from it.

And, let the power capacitors drain for about a minute before allowing them to fully drain.

3. Then, reconnect your console once this period is over. And, reboot your console normally.

Now, launch Battlefield 2042 once more after the next startup has completed. And, check to see if the same error code is still appearing while the game is trying to connect to the EA servers.

Power Cycle Playstation 5

You can power cycle your Playstation 5 console more easily than most other similar devices.

It is as simple as pressing and holding the power button until the console is fully turned off.

And, you only need to disconnect the power cable to drain the power capacitors.

Follow the steps below:

1. If your PlayStation 5 is turned off, press and hold the power button. And, you should keep pressing it until no more sounds are coming from the machine.

Note: If you press the power button briefly, a sleep cycle will occur instead. So, be sure to hold this button down.

2. Now, remove the power cable after the power light stops flashing. And, allow the system to drain its capacitors for 20 minutes this way.

3. Then, connect the power cable again after this time has passed. And, once the system has been restarted, check to see if the problem has been fixed.

Now, once your console has booted up again, launch Battlefield 2042 again. And, check to see if the issue is now resolved.

Clear the Steam Download Cache

Some connectivity issues can also be resolved by clearing the Steam download cache from the Steam client itself.

So, follow these steps:

1. Firstly, launch Steam. Then, from the upper-left corner, select Steam.

2. Now, select the Settings tab. And, navigate to the Downloads section.

3. Then, click on the Clear Download Cache button. And, click OK when prompted.

4. Now to save your changes, click OK. And, then restart Steam.

Forward Ports

There is also the possibility that the game is trying to use ports which are not opened and this is resulting in the “Load persistence data” error. Thus, you cannot connect to the game server.

If UPnP is supported by your router and enabled, the ports required by the games will typically be handled automatically.

But, if you have an older router model that does not support UPnP, you will have to manually forward the ports.

Here are the steps you need to follow to do so:

1. Launch the browser of your choice. And, enter one of the following addresses into the top navigation bar. Then, press Enter to access the router settings:


2. Now, enter your login information to access your router settings once you reach the initial login screen.

Note: You may be able to log in to your router with admin as the username and 1234 as the password unless you have established custom login credentials.

So, click on Forgot password if these generic alternatives do not work. And, here you can either recover your router settings login credentials or search online for your specific router model’s credentials.

3. Expand the Advanced / Expert menu once you’re inside the router settings. Then select Port Forwarding / NAT Forwarding from the list.

Note: Depending on your particular router model, your particular menu might differ entirely from the screenshots shown here.

4. Now, you can manually forward Battlefield 2042’s ports depending on the platform that you are using after finding the option that allows you to do so.

Xbox One and Xbox Series X|S

  • TCP: 3074
  • UDP: 88, 500, 3074, 3544, 4500


  • TCP: 5222, 9988, 17502, 20000-20100, 22990, 42127
  • UDP: 3659, 14000-14016, 22990-23006, 25200-25300

PS4 and PS5

  • TCP: 1935, 3478-3480
  • UDP: 3074, 3478-3479, 3659, 14000-14016

5. Once the required ports have been forwarded, save the changes. And, once the router has been restarted, launch Battlefield 2042 again. The problem should now be resolved.

You can move on to the last potential fix below if the same problem still occurs after forging the ports.

Change DNS to Google’s Equivalents

The inability to load persistence data can be caused by an inconsistent DNS range, which is one of the most common causes. And, in an attempt to connect to the game server, it becomes harder than it should be.

However, you can easily get rid of this issue if you’re affected by it. The problem is with communication between PCs and consoles from EA.

And, it is possible to do this by changing your default DNS range to one provided by Google.

So, if you would like to transition to the Google DNS range then please refer to the guide below.

Change the default DNS on PC

You can change the default DNS range on a PC by accessing the Network Connections window through the Control Panel menu. Then assign an appropriate DNS range to the network that you are currently connected to.

And, in addition to establishing custom DNS values for IPV6, you’ll also need to do that for IPV6.

Here are the steps to change the default DNS on your PC to Google equivalents:

1. Press the Windows key + R to bring up the Run dialog box.

2. Then, enter the command ncpa.cpl. Now, select Network Connections from the drop-down menu.

Note: To grant administrative privileges, click Yes when you are prompted by User Account Control (UAC).

3. Now, within the Network Connections tab, find the connection you are currently using to access the internet.

4. Then, right-click this connection once you have identified it. And, use the context menu to select Properties.

5. Now, go to the Networking tab in the properties screen of your Wi-Fi or Ethernet connection. And, next, look at the items under This connection using the following items.

6. Then, select Internet Protocol (TCP / IP4). And, select Properties.

7. Now, click on the General tab when you reach the next settings page. And, make sure the Use the following DNS server address toggle is turned ON.

Then, put the following values in place of the Preferred DNS server and Alternate DNS server:


8. And, after IPv4 has been modified, it is time to modify IPv6. So, click the previous menu to get started. You can then go to Properties for IPv6 (TCP/IPv6).

9. Now, change the Preferred DNS server and Alternate DNS server to:

  • 2001:4860:4860::8888
  • 2001:4860:4860::8844

Then. save your changes.

Now, before trying to launch Battlefield 2042 again, restart both your computer and your router. The error might have been resolved.

Change Default DNS on PlayStation 4

You won’t be able to change the DNS while using the PlayStation operating system unless you Set up a new Internet connection. Then select Custom when you’re asked whether to use automatic settings.

And, you can easily change the default DNS settings with equivalent settings from Google by following the steps below:”

1. Firstly, navigate to Settings by cycling through the vertical menu at the top of your PlayStation 4 home screen.

2. Next, from the list of available options on the Settings screen, access the Network menu.

3. Now, within the Network settings, select Set up Internet Connection.

4. Next, choose between Wi-Fi and LAN. And, select Custom to prevent a default DNS from being assigned.

5. Then, choose Automatic when prompted about your desired address.

6. Now, when you get to the next prompt, click Do not specify DHCP Host Name.

7. And, when you reach the DNS Settings prompt, choose Manual. Then, replace Primary DNS with And, replace Secondary DNS with

But, if you prefer IPV6, you should use these values instead:

  • Primary DNS –
  • Secondary DNS –

Make the changes and save them. And, check to see if the issue has been resolved by restarting both your console and router.

Change Default DNS on PlayStation 5

You will need to change the DNS settings in the Settings menu on PlayStation 5 if you are experiencing this issue.

You can also choose to create a new Internet connection by changing the network settings.

Please follow the steps below for complete instructions:

1. Choose the Settings icon on the home screen of your PS5. Then access the settings by pressing the X button.

2. Now, access the Network settings from the Settings menu. And, select Settings again.

3. Then, select Set up Internet Connection from the next menu. And, select Set Up Manually from the next group of options.

4. Now, select either Wi-Fi or LAN cable. And, choose DNS.

5. Now, as soon as you are asked for the values, enter And, enter as the secondary DNS. Then click Save to save your changes.

Now, launch Battlefield 2042 once the connection has been restored and the DNS has been changed. And, check to see if the issue persists.

Change Default DNS on Xbox One / Xbox Series X

The instructions for changing the default DNS are nearly identical regardless of whether you’re using the last-generation Xbox One or the next-generation Xbox.

Your current network’s Advanced Settings can be found in the menu that you’re currently using. And, you can also manually configure the DNS.

Here are the steps you need to take:

1. First, make sure you’re on your Xbox One dashboard. Next, select the guide menu.

2. Now, choose All Settings from the side menu that appeared just now.

3. Then, select Network from the Settings menu. And, press A to open the network settings.

4. Then, tap on Advanced settings in the Network menu.

5. Now, choose DNS settings from the following menu. Then, from the next set of menus, choose Manual.

6. Next, set the Primary DNS to And, set the Secondary DNS to Then, hit Save after that.

7. Last but not least, save your changes before rebooting your Xbox and router.

Now, start Battlefield 2042 again after your console has booted up and is connected to the Internet. And, check if the Unable to load persistence data error has been resolved.

Use a VPN network

Another thing that you can try to resolve a potential connectivity issue is to install and use a VPN. There may be cases where connectivity to the EA server is disrupted by an ISP node at level three.

So, it should be possible to resolve the connectivity issue by installing a VPN client in this case. This is especially true if you experience the issue continuously.

Check Server Status

You should also visit the Down Detector website to see the Battlefield 2042 server status. There are plenty of players being affected by this error at the time.

So, sometimes there can be errors because of Server issues. And, there are high chances that you won’t be able to do anything at your end in that scenario.

Final Words

This is all about how to Fix Battlefield 2042 Error Code 2002G Unable to Load Persistence Data. We hope that your error will be resolved now. We have listed all the possible fixes for this error. So, go on trying them and do comment which one worked for you.


Shubham is a Content Writer at itechhacks. His area of interest is all around technologies, gaming, gadgets, and current trends in the market. This is his main forte which leads to writing awesome guides and tutorials in this blog.


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