Viacom CBS Streaming owns and runs the subscription video-on-demand OTT streaming service known as Paramount+. From the broadcast properties of the CBS Entertainment Group and Media Networks, it offers both original and archived material. It also contains materials from the Paramount Pictures library. The service or software can be utilized on the majority of platforms, although some customers are claiming that the Paramount Plus Login isn’t working for unknown reasons.
It seems that many Paramount+ subscribers are having trouble logging in. For example, having an invalid email address or password, seeing a grey “Continue” button, being prompted to subscribe while you’re already a subscriber, etc., could all be frustrating. You are not alone if you are having trouble logging into Paramount Plus. The same problem has been raised by many users. We’ll analyze the issue in this new article and suggest a few possible fixes. The Paramount+ Support team is aware of this issue, which can be quickly fixed by using the below-listed troubleshooting steps.
What is Paramount Plus?
Viacom CBS offers a streaming service called Paramount Plus. One of the most well-known streaming services today, Paramount Plus, offers hundreds of movies and TV shows in addition to the original content. It features content from The Smithsonian Channel, CBS, BET, Comedy Central, Nickelodeon, and Comedy Central.
The website and several app shops, such as the Apple App Store, Google Play Store, and Microsoft Store, allow users to sign up for Paramount Plus. Right now, new users can sign up for a free trial.
After logging in, users can access and stream content from Paramount Plus. But some users have been having trouble signing in to the service. The following troubleshooting tips may be helpful if you’re having trouble logging into Paramount Plus.
Minimum System Requirements for Paramount Plus Login
Before applying any fixes, check to see if your system meets the basic system requirements.
| OS/Device/Browser | Minimum Requirements and Supported Devices |
|---|---|
| Windows | Pentium 4 2.33+ GHz Windows 8 (and newer) 1 GB of RAM JavaScript is enabled. Cookies are enabled. Pop-ups and ad blockers have been disabled. |
| Mac | Mac OS X v10.6 (and newer) |
| iPhone/iPad | iOS 13 (and newer) |
| Android | Android 5.0 Lollipop (and newer) |
| Apple Tv | Apple TV (4th Generation or later), Apple TV 4K (or later). Supported Models: A1625, A1842 |
| Android TV | Nvidia Shield TV, Sony Bravia Android TV (2015 and newer), Hisense Android TV, TCL 3-Series Smart TV, and select Xiaomi devices |
| Fire TV | Fire TV devices with access to the Amazon App Store: Fire TV Stick (Lite, Standard, 4K, 4K Max), Fire Cube |
| PlayStation | 4 and 5 |
| Xbox | One (S/X), Series S, Series X |
| Roku | Roku 2, 3, and 4, Ultra, Ultra LT, HD, LT, Streaming Stick (3500x, 3600x, newer), Premiere, Premiere Plus, Express, Express Plus, Roku TV, 4K Roku TV |
| Samsung TVs | TVs running TiVo, all 2017 models and newer LG |
| LG TVs | TVs running WebOS 4.0 and newer, all 2018 models, and newer Vizio |
| Vizio TVs | Smartcast 3.0, P-Series Quantum and Quantum X, M-Series Quantum, V-Series, E-Series, and D-Series |
| Xfinity | XG2v2-P, XG1v3, XG1v4, Xi5, Xi6, XiOne, and XClass TV |
| Google Chrome | Chrome v68 (and newer) |
| Mozilla Firefox | Firefox v48 (and newer) |
| Safari | Safari v9 (and newer) |
| Microsoft Edge | Edge v14 (and newer) |
| Internet Explorer | Not supported |
Fix Paramount Plus Login Not Working Error
There are a few things you may do to check and try to fix the problem if you’re having trouble logging into Paramount Plus. The first thing to check is that your password and email address are both accurate. Attempting to reset your password may help if you’re still having issues. If you still can’t log in, your account might have been locked because you’ve made too many unsuccessful attempts to do so. To unlock your account in this situation, you will need to contact customer service.
A few factors could be the problem if you can log in but are experiencing trouble streaming content. Make sure your internet connection is operating properly first. If you have a reliable connection but are still having issues streaming, there might be a problem with Paramount Plus’s servers. You might try restarting the program or asking customer support for assistance.
And if you’re still facing the Paramount Plus Login Not Working issue, don’t worry! We have some possible solutions for you that might be helpful:
Check Your Internet Connection
A slow or unstable internet connection can cause a variety of problems, including problems with the Mount Plus Login. So, checking your internet connection should be your priority. To stream without interruption, your internet speed must be at least 4 Mbps. You can use a speed test tool like Speedtest.net to check your internet connection speed. All you have to do is go to the website and click “Go.”
You must reset your router and modem if your internet connection is slow or unstable to resolve the problem.
Restart your device.
The next step is to restart your device if you’re still experiencing issues. This can help remove any transient data that might be causing issues.
You can restart your device by simply turning it off and back on. Use Paramount Plus once again to check if the issue has been resolved.
Clear the Browser Cache and Data
One of the things you must do if you’re having trouble logging into Paramount Plus is clean the cache and data from your browser. This will remove any cookies or login data that might be stored in your browser and could be the cause of the login issue.
Follow the steps below to clear the cache and data from your browser:
- Open your browser and select Settings.
- Now, in the settings menu, search for the option for clearing your cache and data. This option is typically found in the privacy or history section.
- Click the “Clear Cache and Data” button.
- Confirm that you wish to delete all of your cache and data.
- Restart your browser, and then attempt signing in to Paramount Plus once more.
Use Incognito Mode
Using Incognito Mode is one thing you can try if you’re having trouble logging into Paramount Plus. If your cookies or cache are the cause, clearing them may help. This option will prevent your login information from being stored. Open your browser and select the menu option from the upper right-hand corner to activate the incognito mode. You can start a new browsing session by clicking “New Incognito Window” from there.
Updating the Paramount Plus App
If you use an older version, the application might sometimes not perform. In this situation, you should ensure that the Paramount Plus app is up to date.
Reboot your Wi-Fi Router
One of the first things you should try if you’re having trouble logging into Paramount Plus is to reboot your Wi-Fi router. This is a simple and quick step in troubleshooting and usually resolves minor connection issues.
To restart your Wi-Fi router:
1. Unplug the router’s power cord from the back.
2. After waiting for 30 seconds, re-plug the power cord.
3. Attempt logging into Paramount Plus after the router has rebooted.
Remove and reinstall the Paramount Plus App
If none of the above fixes work, the best option is to remove and then reinstall the Paramount Plus application. This will remove any corrupt or damaged data that may be causing issues.
Contact Support
Visit this link and report your issue if you still have sign-in problems on any of your devices. We expect that the support team will resolve your problem as soon as possible or escalate it.
Conclusion
As you can see above, we’ve demonstrated a few practical solutions to the Paramount Plus not working problem. Try one or all of the solutions to find the one that works for you. You should now be able to use Paramount Plus usually. I hope you found this helpful post. If you’re still having trouble, contact Paramount Plus customer support for further help.
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