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Fix Fatal Frame: Mask of the Lunar Eclipse Crashing, Lagging, Stuttering, Not Loading


Key Takeaways
  • Players excited for new horror game Fatal Frame: Mask of the Lunar Eclipse face crashing, lagging, not loading, and stuttering issues
  • Check system requirements: DirectX 11, NVIDIA GeForce GTX 660, 4GB RAM, Windows 10 or 11 64bit, Intel Core i5 4460, 16-bit stereo sound card, 25 GB storage
  • Solutions: Verify game files integrity, check server status, update drivers, close background processes, disable Windows Firewall, update game, reset/reinstall game, report issues to developers

The players have started downloading the newly released horror adventure Fatal Frame: Mask of the Lunar Eclipse game. The game was released for the players a few days ago. And after seeing the teaser and introductory videos of the game, the players are very excited to try out the game. Many players have downloaded the game, but they are not able to play it. They face issues whenever they start it, while the other players face issues while playing the game. The users report issues like crashing, lagging, not loading, and stuttering.

Fix Fatal Frame: Mask of the Lunar Eclipse Crashing Issue

Fix Fatal Frame: Mask of the Lunar Eclipse Crashing, Lagging, Stuttering, Not Loading

After installing the game on the system, many players have reported facing multiple issues when trying to play the game. There are multiple reasons available why the players are facing issues with the system. It might be due to software issues or hardware issues with the game. We will list the methods through which you can resolve the issue on your system by implementing them.

Check System Requirements 

The Fatal Frame: Mask of The Lunar Eclipse has been launched on the game store. The game is based on a horror story. The players have to complete different tasks to complete the missions. The developers have made sure that they made the game fully attractive because of the graphics. They have developed the best graphics for the game, which requires a high-end system.


If your system does not meet the minimum requirement to run the game, you will face not loading, crashing, and other issues. We have listed the requirements to run the game below to make things easier for you. Do check them and compare whether the system that you are using will be able to run the game.

Minimum System Requirements 

  • DirectX: Version 11
  • Graphics: NVIDIA GeForce GTX 660, AMD Radeon R7 370
  • Memory: 4 GB RAM
  • Network: Broadband Internet connection
  • OS: Windows 10 or 11 64bit
  • Processor: Intel Core i5 4460 or over
  • Sound Card: 16-bit stereo
  • Storage: 25 GB available space

Recommended System Requirements

  • DirectX: Version 12
  • Graphics: NVIDIA GeForce GTX 960, AMD Radeon RX 570
  • Memory: 8 GB RAM
  • Network: Broadband Internet connection
  • OS: Windows 10 or 11 64bit
  • Processor: Intel Core i7 4770 or over
  • Sound Card: 16-bit stereo
  • Storage: 25 GB available space

Verify the Integrity of the Game Files

You can try scanning and repairing the game files if you face any game issues. Sometimes the issues can occur if the game is not installed correctly. It often happens due to third-party apps, network connections, etc. The players do not have to worry about how they will scan the files and repair the corrupted ones.

Verify Integrity of Game Files

The game launchers already come with a feature that the players can easily use to do this. When the players use this feature, the launcher will compare all the files to their database, whether it is installed correctly or not. If there are any corrupted files, then they will be going to be fixed with it.

Check Server Status

One of the main reasons why you might face the crashing and not loading issue is server problems. Yes, the issue will likely happen if the servers are not working correctly in the game. Millions of players have downloaded the game, and if the developers have not fixed the proper amount of servers, the issue will happen.


We suggest you check the game’s server status to avoid implementing other methods to fix the issue. We suggest it because if you don’t check the server status and keep trying to fix the issue, there will be no benefit of doing this as the issue occurs from the game’s server end. You cannot fix the issue even if you try all the methods. So check the server status from their official website and social media page.

Check For Drivers Update

If any of the drivers on your PC is not updated, which are required to run the game, you will get the crashing, not loading, or lagging issue. Those who have not updated the drivers for a long time on the system should check for it. We have listed the steps below by which you will be able to check for updates on the driver.

  • First of all, the users need to open the Device Manager.
  • Select the Display Adapters.
  • Right-click on the graphics driver.
  • Select Update Driver.

  • Now, check the instruction to update the driver.
  • Wait for the process to get completed.

Close Background Processes

When too many processes are running on the system, then crashing and not loading issues will occur on your system with the game. It will happen because the game requires resources to load its components. The player will face the issue if the components are not loaded properly on the system due to no free resources.

Task Manager

We suggest users trying to run the game on their systems should check the background processes. If any processes are running unnecessarily, then close them. You must follow the steps: Task Manager -> Processes Tab -> Select Background Process -> Select End Task. Keep doing this for all the processes until the game has enough resources to load its components.

Disable Windows Firewall

The Windows Firewall might also create issues in the running of the game. It works as a protector of the system. Thus, if any app requests from their servers, it scans the responses. In any case, if the Firewall finds malicious or suspicious responses from the server, it blocks those apps and games.

Turn Off Windows Defender Firewall

Due to this, the game will not work anymore, and you will face the not loading and crashing issues with the game. So try disabling the Windows Firewall, in this case, to check whether the issues you were facing with the game are resolved. If the issues are resolved, you must unblock the game from the Firewall. You can check this guide to understand how to disable the Windows Firewall.

How To Disable Antivirus on Windows 11/10

If you have disabled the Firewall and still get the same error, disable the Antivirus. The Antivirus also works similarly to the Firewall. So if you have an antivirus installed on your PC, disable it to check whether the issue is occurring due to the Firewall or Antivirus or for some other reasons.

Update The Game

The developers have launched the game on the store for the players. As the game has been newly launched, thus, there are chances that some issues will be in it. When the players get their hands on the game, they report the issues to the developers. Then the developers might have started working on fixing those issues. They will release the update anytime, so keep checking for the game updates to resolve the crashing and not loading issues. If you don’t know, the game will not run on the older version, so you must keep updating it timely.

Reset The Game

If you have configured any of the game files or settings, the crashing and not loading issues will start occurring. The game is launched for the players, and many players have tried changing the different settings, so they started to face different issues. However, they were able to resolve the issue with the help of the Reset feature of Windows. Below we have listed the steps by which you can do it on your system, so do check it.

  • Open Settings on your PC.
  • Now, go to the Apps.
  • Select Installed Apps.
  • Scroll down and look for the Fatal Frame: Mask of the Lunar Eclipse game.
  • Now, click on the three dots.
  • Select the Modify Option, and after it, select the Reset option. That’s it.

Reinstall The Game

Even after trying the methods to fix the issues, if you cannot resolve the problem, try to install the game again on your PC. There are chances that the crashing and not loading issues are occurring due to some essential game files which might be missing. Thus, we suggest you uninstall and reinstall the game on your system. However, when you uninstall the game from your system and delete the temporary files. After it, restart the system and install the game again on your PC.

Report The Issue To The Developers

The developers launched the game for the players a few days ago. They have tried to make the game smoother for the players. But some users have reported issues with it. If you also face issues with the game, report it to the developers. The developers will surely work on fixing the mistake and come up with some solutions to resolve the problem. So if you face any problem, report it by mailing them about it.

Make Sure To Perform The Following Fixes

  • Force restart the game as it will help in resolving minor bugs.
  • Make sure that you are connected with a high-speed internet connection.
  • Delete the Temporary Files on your system.
  • Use the updated network driver.
  • Disable the Antivirus on your PC.

Wrapping Up

The players are excited to play the game because it’s based on a horror story play. The developers have tried to make the game the best for the players. However, some issues might occur due to various reasons. We have listed the methods to fix the Fatal Frame: Mask of the Lunar Eclipse crashing, lagging, stuttering, and not loading issues. We hope it will help you in resolving the problem.


Aditya Dhanraj
Aditya Dhanrajhttps://itechhacks.com/
Aditya Dhanraj is a Web Developer by profession and Content Writer by passion. He loves to write about gaming and technology guides. When he is not writing, he must be developing something!


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