- Millions of satisfied users use Facebook Messenger for communication, including sharing photos and video calls
- Users are facing issues with the app not sending pictures, seeking solutions to resolve the problem
- Solutions include restarting the app, checking internet speed, file size, permissions, server status, and app updates
Facebook Messenger is one of the best ways to connect with people over the internet and chat with them. Millions of users are on the platform using it to communicate. The platform is onboarding millions of users every year. The users are also pleased with using the app. They can use it to chat, share photos, video call their friends, and much more. It is one of the best ways to communicate on the internet without sharing a phone number.
However, some users are facing some issues with the Facebook Messenger app. The users are asking, โWhy canโt I send pictures in Messenger?โ This means that there are a lot of users who are not able to send pictures on Messenger while chatting. Keep on reading this guide till the end to learn how to fix the Facebook Messenger Not Sending Pictures issue.
Why is Facebook Messenger Not Sending Pictures?
There are a lot of users who are asking, โWhy canโt I send pictures onย Messenger?โ The question is getting a high search volume on Google. It is only because Facebook Messenger is one of the big apps that users have been using for a long time. They expect that the app should be bug-free and will help them chat and share pictures without any issues.
However, some users are still facing the issue, so they are confused about whether it is occurring to them only or this is an issue that is occurring from their side only. To help the users resolve the confusion, we are going to list down some causes that might be the reason for the issue. It will surely help you in understanding the problem and solving it.
- There are some network connection issues.
- You are trying to send a high-quality picture that is taking more time to upload.
- There are some issues with the file.
- The app does not have the correct permission.
- There are some cache issues with the app.
- The servers are facing some issues.
How to Fix Facebook Messenger Not Sending Picturesย
The users who are facing the issue of Facebook Messenger not sending pictures should follow the ways we are going to list to resolve the issue that they are facing. The ways will be going to be simple for you, so make sure to follow them as they are explained.
Restart The App
The users facing the issue should try restarting the app to check whether the issue has been fixed or not. If you donโt know, but sometimes, if the background services of the apps are not started properly, then you wonโt be able to use them properly. So it will be good for you to restart the app and then check whether the app is working properly or not.
Test The Internet Speed
Whenever you are trying to send pictures on Facebook Messenger, and getting the issue, then you should check whether the internet speed that you are using is working properly or not. If the Internet Speed is not working at high speed, then you will be going to face a lot of issues with the app. So make sure to check the internet speed on your device. You can use this guide to learn how to check the internet speed.
Check File Size
The users who are facing the issue should also ensure whether the file size of the picture is high or not. In some cases, the File size also causes issues in the sharing of the picture. So make sure to check the file size of the picture and then try to send it to your friend. If the file size is high, then try optimizing it.
Check The Server Status
You should also make sure that the servers of the Facebook is working properly or not. In many cases, server outages can also cause problems due to which you might be facing the issue. So it will be good for you to check the server status of the Facebook Messenger. If there are any issues going on with the servers of the Facebook Messenger, you will be going to face the issue.
Try Switching To Different Network Connection
Those who are getting the issue even if the servers of the Facebook Messenger are working fine, then they should try switching the internet connection to WiFi/Mobile Data. It can also help you in resolving the problem. Sometimes, the app is not able to connect due to some network issues by which you might face this problem.
Give All Necessary Permissionsย
If you are getting an issue with the Messenger app, then make sure to give all the necessary permissions to it. This will help you in resolving the problem easily. If the app is not having sufficient permissions, then you will get the problem. You can do this easily with the help of the steps which are listed below.
- Open App Center.
- Now, select and hold the Messenger.
- Click on App Info.
- Click on App Permissions.
- Check whether you have given the necessary permissions or not.
Disable Data Saving Mode
If you have enabled the Data Saving Mode, then it can also cause issues in sending the pictures over Messenger. However, you can easily fix this by turning it off from the Notification Drawer. If the setting is not present there, then follow the steps which are listed below.
- Open Settings.
- Search for Data Saving Mode.
- Click on it.
- Now, disable it from the toggle button. Thatโs it.
Clear The Cache
You can try clearing the cache of the app to make sure that the app runs properly without any issues. To do this, you have to follow the steps which are listed below.
- Open App Center.
- Now, select and hold the Messenger.
- Click on App Info.
- Click on Storage.
- Select Clear Cache. Thatโs it.
Update The App
If you are facing the Facebook Messenger Not Sending Pictures issue, then it can also occur if the app is not running on the latest version. Yes, a lot of users have also reported that the problem was resolved after they had updated to the latest version of the Messenger app. So we will suggest that you should check whether there are any new updates available for the app or not.
- Go to Play Store.
- Open Manage Apps & Games.
- Click on Check For Updates.
- Select Messenger and click on Update.
Update Your Mobile
You can also Fix Facebook Messenger Not Sending Pictures issue by updating your mobile to the latest operating system. There are chances that the app is not working properly due to a problem with the operating system. So it will be better for you to check for the latest updates on the device that you are using to make sure that the issue is not occurring due to it.
- Go to Settings.
- Open About Phone.
- Click on Check For Updates.
- If there are any updates, available, then download it.
Many users were searching for the query โWhy canโt I send pictures in Messenger?โ With the help of this guide, we have tried to share the ways through which you will be able to resolve the problem without any issues. So follow the steps properly and resolve your issue now.
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