Nowadays, Windows PCs come with a Fingerprint sensor for added security and to sign in to the laptop without entering the PIN. Fingerprint in Windows comes as a part of Windows Hello security. Though fingerprint sensors on Windows 11 may increase the security of your PC, many times, you may face problems with them. In Some Windows PCs, the fingerprint sensors are not as robust as the fingerprint on the mobile, and they may often not work.

Many users using the fingerprint on Windows 11 to unlock their PC have reported that it does not work many times or unlocks with one finger touch. Windows 11 fingerprint sensor not working is a common problem with Windows PC users.

Fingerprint Sensor Not Working in Windows 11

If you have made your way to this article, you were probably facing issues with the fingerprint sensor on your PC. Well, you need not worry about it if your Windows 11 fingerprint sensor is not working. In this article, we will be discussing how you can fix Windows 11 fingerprint sensor not working.

Why You May Face This Issue?

There are many reasons as to why you may face Windows 11 fingerprint sensor not working issue. You may face this issue due to a dirty fingerprint sensor. When the fingerprint sensor on your PC is dirty, it may not be easy to recognize fingerprints, and it may not work. 

Another reason for you to face this issue is because of the temporary bugs. There may be certain temporary bugs that may interrupt the well functioning of the fingerprint sensor and may cause an issue with it. Also, due to outdated fingerprint drivers or corrupted drivers, you are most likely to face this issue. 

Fixing Windows 11 Fingerprint Sensor Not Working

Now that you know what is causing the issue, we can continue fixing the Windows 11 fingerprint sensor not working. 

Fix When Fingerprint Sensor Not Working in Windows 11

Try Basic Fixes

Firstly, you should try cleaning the fingerprint sensor of your PC. As we have already discussed, you may face this issue due to the dirt and grease stuck on the fingerprint sensor. You should clean the fingerprint sensor and then check if you still encounter the same error or not. You can use a cleaning solution to clean the fingerprint sensor. 

However, if cleaning the fingerprint sensor didn’t work, then you should try restarting your PC. You may face this problem due to temporary bugs. These temporary bugs can easily be solved by restarting your PC. Restart your PC and check if the fingerprint sensor is working now or not. If the fingerprint sensor does not work after doing so, you should move to the next troubleshooting step. 

Remove And Add Fingerprint

If you face a problem with the fingerprint, you should try removing the fingerprint from your PC and then add it again. To remove and add the fingerprint, follow the steps given below-

  • Open the Settings on your PC by pressing the Windows + I key combo. 

  • Head to the Accounts section from the left sidebar in the Settings. Now click on the Sign-in options from the right side of the screen.
  • Here, expand the Fingerprint recognition section. Click on Remove to remove the fingerprint. You will be asked to confirm removing the fingerprint.

Windows 11 Fingerprint Sensor Is Not Working: How To Fix?

  • Now click on add a finger to add the fingerprint on your PC. 
  • Follow the on-screen instructions, and you will have successfully added a new fingerprint. 

This should solve the issue for you. However, if you still face the same issue, you should move ahead to the next step. 

Update Windows 11 

If Windows 11 fingerprint sensor is not working, then it may be because of the outdated Windows. You should try updating the Windows and then check if the fingerprint works or not. To update the Windows, follow the steps given below-

  • Head to the Settings app on your PC. Search for Settings in the Start Menu and open it. 

  • In the Settings, click on the Windows update option that you will find on the left sidebar. 

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  • Now on the right side, click on Check for updates. 

Windows 11 Fingerprint Sensor Is Not Working: How To Fix?

  • Now download and install all the updates that your PC finds. 
  • After installing the updates, restart your PC, and the issue should be fixed.

Update The Fingerprint Driver

You may also face this issue due to outdated drivers. If this is the reason, you may try updating the fingerprint sensor driver, and the issue will be solved. 

  • In the Start menusearch for Device Manager and open it. 

  • In the Device Manager, expand the Biometric devices by double-clicking on them. 
  • Now, select the fingerprint driver, and right-click on it. Click on Update driver to update the fingerprint driver. 

Windows 11 Fingerprint Sensor Is Not Working: How To Fix?

  • After updating the driver, restart your PC, and try signing in with the fingerprint. 

Reinstall Fingerprint Driver in Windows 11

If any of the above steps didn’t help you fix the issue, it might be because the fingerprint drivers on your PC are corrupted. You may try reinstalling the fingerprint driver to solve the issue. To reinstall the fingerprint driver, follow the steps given below-

  • Open the Device Manager on your PC.
  • Here, double-click on the Biometric devices to expand it. 
  • Right-click on the fingerprint driver, and click on Uninstall device. 

Reinstall Fingerprint Driver


  • After uninstalling the driver, restart your PC.
  • The drive will be reinstalled, and you will be able to check it from Device Manager.
  • Now you can download your OEM Fingerprint driver and can install it. If you are not aware of driver installation then you can check our guide on How To Update Drivers In Windows 11 Properly and Safely.


This is how you can fix Windows 11 Fingerprint sensor not working. We hope this article helps to fix the issue.

Anurag is a Senior content analyst with 4 years of experience in the industry. Based in India, He is extremely skilled at Windows related to How to Troubleshooting matters. His favorite topics are Windows 11, Android, and How To's.


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