HomeWindowsFix Image and Video Thumbnails Not Showing on Windows 11

Fix Image and Video Thumbnails Not Showing on Windows 11


Quick Overview
  • Windows 11 users face missing image and video thumbnails in file explorer
  • Reasons for missing thumbnails include software bugs, pirated Windows, malware, thumbnail preview disabled, corrupted system files
  • Solutions include choosing Windows supported viewers, deleting corrupted thumbnails, setting default file explorer settings, checking system files health, fixing performance settings, removing malware, restarting file explorer

File explorer thumbnails give the user a preview of its contents. Many Windows 11 users have complained about the missing image and video thumbnails not showing in the file explorer. There are many reasons why Windows is having trouble displaying the preview images and video thumbnails. Let’s investigate the matter and resolve the missing thumbnail problem in Windows 11.

Why is Windows 11 not displaying images and video thumbnails?

Windows Missing Preview Thumbnails

The missing thumbnail problem can range from bug to glitch, or it could be anything. I have mentioned valid reasons why your PC is not displaying image and video thumbnails.

Software Bugs & Glitches

It’s evident from the previous version history that Windows operating system faced a similar situation before. We can fix the missing thumbnail issue with a temporary fix. We can hope that Microsoft will take note of it and release a patch update.

Pirated or Modified Windows

I’ve gone through many forum threads and guides on the issue. No one addresses the shortcomings of modified or pirated Windows OS. I have installed a pirated Windows 10 version on the PC for testing purposes. The package had pre-installed bloatware, and who knows what else is inside the system.

I implore the readers to move on to official Windows software. Microsoft doesn’t charge the users a single penny, so why are you taking any chances?

Signs of Malware Attack

Malware is a Windows threat found in almost every machine. We can classify “malware” as a common threat, but it poses a dreadful threat to the system. Malware is designed to destroy the operating system files, folders, and saved data. I have shown you below how to deal with viruses, malware, adware, etc.

Thumbnail Preview Disabled

You may have disabled the thumbnail previewer from the File Explorer. I have modified many settings in the past to boost my old laptop’s performance. I have accidentally changed unnecessary Windows settings in the past. I have shown you how to enable a thumbnail preview feature.

Performance Setting

Windows has advanced features that tone down visually appealing settings from the system. Most low-end Windows users enable the performance setting and make the navigation snappier. We will find the settings and try to find the sweet spot.

Corrupted System Files

I reinstalled the operating system several times in 12 months due to system file corruption. Unfortunately, Microsoft couldn’t fix the problem, and the latest Windows 11 suffers from system file corruption. The Cupertino-based company added tools, and we can use the built-in tool to repair the broken pieces.

Corrupted Thumbnails

The temporary files create thumbnails, and the junk accumulates over time. The thumbnail package might have been corrupted and unable to distinguish the right ones. You don’t have to install and run additional tools and delete the corrupted thumbnails using the built-in tool.

Third-party Video and Image Viewer

Many Windows users install third-party video players and image viewers due to a lack of features in the stock programs. Don’t blame yourself for using third-party viewers and players because almost everyone does it. Microsoft should optimize the stock programs, and I have shown you how to fix the issue.

Fix Image and Video Thumbnails Not Showing Problem on Windows 11

I came across a few guides suggesting the readers install third-party repair tools to fix the problem. You don’t need third-party tools to fix missing thumbnail problems. I’d say you have to reinstall the Windows operating system to get rid of the unfixable problem.

Choose Windows Supported Viewers and Players

You have selected it, or the program set itself as the default image viewer or video player. We have to set the default image viewer and choose an open-source video player. There is no doubt that Microsoft’s built-in video player doesn’t even come close to VLC Media Player. We are choosing VLC Media Player as the default video player.

1. Select the image or video file and right-mouse click.

2. Choose “Properties” from the additional options.

Choose Windows Supported Viewers and Players (2)

3. A new window appears on the screen.

4. Click on the “Change” button.

Choose Windows Supported Viewers and Players (4)

5. Choose “Photos” and click on the “OK” button.

Choose Windows Supported Viewers and Players (5)

6. Set the default video player.

Choose Windows Supported Viewers and Players (6)

VLC is an open-source project, and they have been around for two decades. The community-led project has shaped the audio and video player for Windows software.

Delete Corrupted Thumbnails

The existing taskbar and folder thumbnails could be a source of the problem. You can delete the corrupted thumbnails and allow Windows software to create new preview images.

1. Press Windows Key + I, and the Settings window appears on the screen.

2. Choose the “Storage” option inside the “System” menu.

Delete Corrupted Thumbnails (2)

3. Let temporary files load up.

Delete Corrupted Thumbnails (3)

4. Choose “Temporary files” after the scanning finishes, and the stats appear on the screen.

Delete Corrupted Thumbnails (4)

5. Choose “Thumbnails” from the list and then click on “Remove files” from the system.

Delete Corrupted Thumbnails (5)

6. A confirmation pop-up appears on the screen, and click on “Continue“.

Delete Corrupted Thumbnails (6)

Thumbnails have removed the computer, and you can force the Windows to recreate new images. Shut down the computer, then turn on the Windows machine after two minutes.

Set Default File Explorer Settings

You must have messed with the file explorer settings and disabled the thumbnail preview feature. Let’s visit the file explorer settings and find any irregularities.

1. Press the Start button.

2. Search and open “File Explorer Options” from the search results.

Set Default File Explorer Settings (2)

3. A new one appears on the screen, then click on the “View” option.

Set Default File Explorer Settings (3)

4. Choose the settings that I have shown in the snapshot.

Set Default File Explorer Settings (4)

a. Display file icon on thumbnails

5. Click on “Apply“, then click on the “OK” button.

Set Default File Explorer Settings (5)

Most users should have the default settings, but it’s useful for someone who lacks knowledge in the advanced options.

Check Operating System Files Health

It’s the right opportunity for the readers to test the operating system files’ health. We will find out whether the operating system requires a reinstallation or if we need to move on with the rest of the solutions. You don’t have to spend time resolving the problem when the corrupted software is the culprit.

1. Open Command Prompt as administrator.

2. Type the “sfc /scannow” command and press the Enter key.

Check Operating System Files Health (2)

3. The scanning process begins.

Check Operating System Files Health (3)

Do not interrupt the scanning process and stay away from the keyboard in the meantime.

4. Scanning finished.

Check Operating System Files Health (4)

#1 Result: Windows Resource Protection did not find any integrity violations.

The operating system files are in good shape.

#2 Result: Windows Resource Protection found corrupt files but was unable to fix some of them.

Consider reinstalling the Windows operating system if the built-in tool fails to repair the corrupted files. The scanning takes less than ten minutes on Windows installed in SSD. You can expect the scanning to finish within twenty minutes if the Windows is installed on a hard disk (HDD).

Set Default Performance Settings

You may have customized the performance settings, and it has disabled the thumbnail previews for a snappier experience. You don’t have to give up on the customized settings and move to the “best appearance” option. You have to choose two thumbnail options in the best performance plan. Let me show you how you can do it on Windows 11, and it works on Windows 10.

1. Press the Start key and open “View advanced system settings” from the search bar.

Set Default Performance Settings (1)

2. Choose “Advanced” from the top menu and click on “Settings” under the “Performance” option.

Set Default Performance Settings (2)

3. You might have selected the “Adjust for best performance” plan. You can stick with the “Performance” plan, and we will make two changes.

Set Default Performance Settings (3)

4. Select two options that I have mentioned below.

Set Default Performance Settings (4)

a. Save taskbar thumbnail previews

b. Show thumbnails instead of icons

5. Click on “Apply” then “OK” to save the changes.

Set Default Performance Settings (5)

Close all background running programs and save documents. Reboot your Windows PC and start a new session. Thumbnails should show up in the folder from now on.

Malware Presence in the System

Many reports have shown that the research found 200+ million Windows malware pieces in 2020 alone. I’m not surprised because Windows is the #1 desktop software on the planet. Malware may have entered your computer through loopholes, and we have to identify them. Of course, we will remove the virus or malware from the system and programs. You can use any premium solutions, and I will show you how to use Microsoft security and an anti-malware system to remove the threats.

Method 1: We have to remove viruses and malware from the installed programs.

1. Open “MRT” from the search bar.

Malicious Software Removal Tool (1)

2. Click on “Next” to continue.

Malicious Software Removal Tool (2)

3. Choose “Full Scan” because we don’t know where the virus or malware is hiding.

Malicious Software Removal Tool (3)

4. Let the scan in the system. Leave the computer aside, and let the MRT remove all viruses from the program.

Malicious Software Removal Tool (4)

5. Click on “Finish” button.

Malicious Software Removal Tool (5)

Method 2: I urge the users to opt for a premium antivirus system since Windows Security is inconsistent.

1. Launch Windows Security from the Start search bar.

2. Click on the “Scan Now” button under the “Virus & threat protection” menu.

Windows Security Full System Scan (2)

3. Click on the “Scan options” button.

Windows Security Full System Scan (3)

4. Choose “Full Scan” from the options.

Windows Security Full System Scan (4)

5. Let Windows Security finish the scan.

Windows Security Full System Scan (5)

You can check out the protection history to find out the scan results. My PC has no threats and that’s why the history is empty.

Software Bugs and Glitches

The Windows developer team works every day to improve the operating system. We receive frequent software updates and driver updates from the Windows Update channel. However, the Microsoft team has messed up in the past, and they released updates that spoiled the experience instead.

1. Open “Task Manager” by pressing Windows Key + X together.

Restart File Explorer (1)

2. Choose “File explorer” then click on the “Restart” button located at the bottom right end.

Restart File Explorer (2)

The taskbar and file explorer disappears, and wait for them to re-open shortly. Restarting the file explorer is a temporary fix.

I recommend the readers use Windows 10 (the latest build) till 2022 end year. It will take Microsoft 12 months to stabilize the software on a wide range of CPUs. I want to include the third-party programs and driver updates. The latest graphics driver (with control panel) was failing. I was using a non-control panel GPU driver for one month. The manufacturer took 30 days – 40 days to release a patch update addressing the issue.

I have Windows 10 (22H2) installed on my gaming machine. Windows 10 is stable, and all programs, drivers, and higher compatible packages.

Try Windows 10 on your computer if you don’t have any work obligations.

Meanwhile, I have two (Ryzen 5 & Core i3 11 gen) laptops and upgraded the software to Windows 11. My work requires the latest software and hardware components. I would have Windows 10 if it weren’t for the job demand.


I have shown you viable ways to fix the image and video thumbnails not showing problems on Windows 11. Reinstall Windows operating system if you find malware, corrupted system files, and junk. Thumbnails will reappear in the file explorer in the next session, so make sure to restart the machine.


A passionate technical writer.


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