- Snapchat asks for a security code for account logins and 2FA, but users report not receiving codes, causing login issues.
- Troubleshooting steps include reconnecting to the network, checking Snapchat server status, resetting network settings, clearing Snapchat cache, updating the app, and checking spam emails.
- Users are advised to disable VPN as it may interfere with receiving security codes, and the article offers comprehensive solutions to resolve this common issue on Snapchat.
Snapchat is a popular social media app that people across the world use. The app allows you to click photos with filters, send snaps, and even talk to your friends. Snapchat asks you for a security code whenever you reinstall the app and log into your account. You will also have to enter the code to reset your credentials or to log in to your account when you have 2FA set up.
Security code enhances the security of your account. Sometimes this can also cause an issue when you don’t get a security code. A similar issue is reported by many users stating that Snapchat is not sending security codes.
Due to this issue, users are unable to reset their credentials or log into their accounts.
Fix Snapchat Not Sending Security Code
This article will discuss various troubleshooting steps to help fix Snapchat not sending security codes.
Reconnect To The Network
If you are facing this issue then you should try reconnecting to the network. Most probably, the issue is caused due to network problem. To fix it, turn on airplane mode and then turn it off. Once done, you will get a Snapchat security code. If you still face this issue, move to this article’s next troubleshooting step.
Check The Server Of Snapchat
Snapchat will not send you any security code if their server is down. You can check the server of Snapchat by visiting DownDetector. If there are some ongoing issues with the server of Snapchat then you will have to wait until the issue is resolved. If the server is up and there is no issue, then you can move to the next troubleshooting step in this article.
Reset Network Settings
You can try resetting the network settings if you are not getting the Snapchat security code. To reset Network settings on Android, follow the steps given below-
- Open the Settings app on your phone.
- Here, search for Reset Network Settings and open it.
- Now, under the Reset Network Settings and tap on Reset Settings.
- Confirm resetting the network settings and then check whether you are getting the security code or not.
To reset network settings on your iPhone, follow the steps given below-
- Open Settings on your iPhone.
- Here, tap on Network Settings and then on Reset Network Settings.
- Tap on the Reset Settings button to reset the network settings.
Clear The Cache Of Snapchat
Cached data accumulated over time can also be the cause of this issue. You must try clearing the cache of the Snapchat app to fix the problem. To do so, follow the steps given below-
- Open the App Drawer on your phone.
- Here, tap on hold the Snapchat app and then tap on the App info (i) icon.
- On the App info screen, tap on Storage.
- Now, tap on Clear Cache to clear the cache of Snapchat.
Note- Only Android users can clear the cache of the app. iOS does not have the option to clear the cache, so if you are using iPhone or iPad then you won’t be able to clear the cache of Snapchat. The only option remaining will be to reinstall the app if you want to clear its cache.
Update Snapchat
The very next thing that you can try doing is updating Snapchat. If the issue is encountered due to some bug, then there will probably be a patch for it in the latest update. Update the app to the latest version and then check if the issue is still encountered or not. To update Snapchat, follow the steps given below-
- Open App Store (on iPhone or iPad) or Play Store (on Android phone or tablet).
- Here, search for the Snapchat app and tap on the very first option that appears.
- If any update is available, then you will find the option to update the app.
- Tap on Update to update Snapchat to the latest version.
- Once the app has been updated, check if the issue is solved or not.
Check Spam Emails
If you have been using email to get the security code, check for the spam section of your email account. Many times, the security code may have been filtered out to the Spam section, In that case, you will not find the code in the inbox section. You should check spam emails if you still haven’t gotten your code.
Disable VPN
If you are connected to a VPN network, then try disconnecting from it. Snapchat detects whether you are connected to a different location using different IP. If you are using VPN, then you won’t be able to receive the security code. Try disconnecting from the VPN and then check if you still encounter this issue or not.
Conclusion
If Snapchat is not sending the security code, then this article will help you with it. Facing such issues is quite common and generally arises due to server problems. No matter what the reason is behind facing this error, this article will help you fix it.
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