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How to Fix Roku Audio Out of Sync


Key Takeaways
  • "Roku audio out of sync" is a common issue caused by network connectivity, device settings, or software updates.
  • Steps to fix the problem include checking network connection, adjusting device settings, and rolling back software updates.
  • Restarting Roku and router, factory resetting Roku, or clearing cache can also help resolve the audio out-of-sync error.

Roku audio out of sync is a common problem that users face while streaming content on their devices. A number of factors, including network connectivity, device settings, and software updates, can cause this issue. However, there are a few simple steps that you can take to fix the problem and get your audio and video back in sync.

Ways to Fix Roku Audio Out-of-Sync Error

How to Fix Roku Audio Out of Sync

There are some fixes that you can try to resolve the Roku Audio Out of Sync error, and guess what? All the fixes we have mentioned further in this article. So, let’s check them out: 

  • First, check your network connection. Make sure that your Roku device is connected to a stable and fast internet connection. It can be done by checking the strength of your wireless signal or connecting your device to the internet via an Ethernet cable. If your network connection is weak or slow, the audio and video may not be able to keep up with each other, resulting in out of sync audio.
  • Next, check your device settings. Using the Roku settings menu, look for the audio settings. Make sure that the audio output is set to the correct option. For example, if you are using a TV with built-in speakers, you will want to select the TV speakers as the audio output. If you are using external speakers or a soundbar, select the appropriate option for those devices.
  • Another potential cause of Roku audio out of sync can be software updates. Sometimes, software updates can cause compatibility issues with certain devices or apps. If you have recently updated your Roku device or an app that you are using, try rolling back the update or uninstalling the app to see if that resolves the problem.
  • Another possible solution is to restart your Roku device and your router. This will refresh the connection and may fix any temporary issues causing the audio to be out of sync.

Then, if none of these steps resolves the problem, try resetting your Roku device to its factory settings. This will erase all your settings and preferences, so be sure to take note of any settings you want to keep before resetting your device.

Sometimes, the issue may be with the content provider, not the device. Contact the content provider and inform them of the issue. They may have a solution or are aware of the problem and working on it.

Why is the Sound Messed Up or Delayed on Roku?

The sound on Roku can become messed up for a variety of reasons. One common issue is audio being out of sync, which occurs when the audio does not match the video on the screen. A number of factors, including a slow internet connection, a problem with the streaming service, or an issue with the Roku device itself, can cause it. 

In some cases, the problem may be caused by outdated software or a malfunctioning audio output on the device. It is important to troubleshoot and identify the root cause to resolve this issue, whether it be a connection issue or a problem with the device. If the problem persists, it may be necessary to contact Roku support for further assistance.

If you’re experiencing a sound delay on your Roku device, it can be frustrating and make it difficult to enjoy your content. You can take a few simple steps to fix the issue and get back to streaming your favorite shows and movies.

The first step in fixing sound delay on Roku is to check your audio settings. Make sure that your Roku is set to output audio in the correct format for your TV or sound system. You can usually find it in the settings menu under “Audio.” If the audio format is set incorrectly, it can cause the sound to be out of sync with the picture.

Why is the Sound Messed Up or Delayed on Roku?

Another way to fix sound delay on Roku is to adjust the audio settings on your TV or sound system. Many TVs and sound systems have settings that allow you to adjust the audio delay. It can be found in the settings menu of your TV or sound system.

How to Manually Wipe your Roku Cache 

If you’re experiencing Roku audio out of sync issues with your Roku device, one potential solution is to wipe the cache manually. Clearing the cache can help resolve buffering, freezing, and audio out of sync. 

Here’s a step-by-step guide on how to manually wipe the cache on your Roku device:

  1. You can access the main menu by pressing the Home button on your Roku remote.
  2. Navigate to the Settings menu by using the arrow keys on your remote and select it.
  3. Choose Advanced system settings from the System option.
  4. Choose Factory reset, followed by Factory reset everything.
  5. You can complete a factory reset by following the on-screen instructions.
  6. Once the factory reset is complete, your Roku device will restart.

It’s important to note that a factory reset will erase all of your settings, including your network settings, installed channels, and preferences. You’ll need to set up your device again and reinstall any channels you want to use.

Another way to wipe the cache is by using the secret menu on the device.

  1. The Home button can be accessed using your Roku remote.
  2. Press the following button sequence on your remote: Home, Home, Home, Up, Up, Right, Left, Right, Left, Right.
  3. This will take you to a hidden menu that displays your device information, including the version of the Roku OS installed on your device.
  4. You can clear the cache by selecting the “Clear cache” option and clicking OK.
  5. You will be prompted to confirm the action; select “OK” to proceed.
  6. It will clear the cache, and the device will restart.

Clearing the cache can help fix some technical issues, including Roku audio out of sync. However, if you continue to experience audio out of sync issues, you should contact Roku customer support for further assistance.

If you’re experiencing Roku audio out of sync issues with a specific channel, you may need to contact the channel’s developer for assistance. Some channels have their settings for audio and video, and adjusting them may resolve the issue.


Various factors, including network connectivity, device settings, and software updates, can cause Roku audio out of sync. Following the above steps can fix the problem and sync your audio and video. If none works, contact the content provider or reach out to Roku support for further assistance.


Daniel Carver
Daniel Carverhttps://itechhacks.com/
Daniel is a senior content writer at the iTech Hacks. He's having 8 years of experience in Technology and troubleshooting topics. Coming from a background of engineering, you will often see his writing stuff related to How To's, Android, and iOS.


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