Razer Synapse is an application by Razer that can be used to customize Razer devices. This application can change the RGB settings and bind the buttons and shortcuts on your Razer devices. This app is required by everyone using a Razer device to configure even the smallest of settings.ย
There have been reports from users that the Razer Synapse is not opening on their PC. If you have been facing issues with the Razer Synapse application, you will find this article helpful. We will guide you on how to help fix Razer Synapse not opening on Windows.ย
Ways to Fix Razer Synapse Not Opening in Windows
Remember, while technical glitches can be frustrating, they are often solvable with the right approach. By following the troubleshooting steps outlined in this guide, you can take charge of the situation and regain control over your Razer Synapse software. So, letโs get started and unleash the full potential of your Razer gaming peripherals once again!
Force Restart Razer Synapse
You will likely face the issue with Razer Synapse if there are technical glitches. Force Restart the Razer Synapse before getting ahead with other fixes. This will probably fix the issue, and you wonโt face it again. Hereโs how to do it-
- Pressย Ctrl + Shift + Escย keys together to open theย Task Managerย on your PC.
- Under theย Processesย tab, look forย Razer Synapse. Select the process and click onย End Task.
- Similarly, end all the tasks that are related to Razer.
- After you have ended all the Razer processes, launch the Razer Synapse and see if it opens up.
Reboot Your PC
Not only does the technical glitch with the application causes this issue, but sometimes it can be bugs or services within Windows. Try restarting your PC, and see if that helps. When you restart your PC, all the background processes will restart. After your computer boots up, try running the Razer Synapse again and see if the issue is still encountered.
Run Razer Synapse With Administrative Privileges
When running the Razer Synapse, try launching the program with administrative privileges. This proved to work for many users and might work for you. Given below are the steps to do so-
- Pressย the Windowsย key on your keyboard to openย Start Menu.
- Now, search for theย Razer Synapse.
- Selectย Razer Synapseย and then click onย Run As Administrator.
- You will see a UAC prompt on your screen; clickย Yesย to continue.
Reinstall Razer Device Drivers
If you are facing Razer Synapse not opening issue, it can be due to corrupted or missing Razer device driver files. You can reinstall the Razer device drivers on your PC, which should fix this issue. To do so, follow the steps given below-
- Pressย Windows + Xย keys together on your keyboard, and then click onย Device Managerย on the menu that opens up.
- Here, search for the Razer devices.
Note-ย You must search them through the list of all the devices. If you are using a Razer keyboard, it will be under theย Keyboardsย list; if you have a Razer mouse, it will be underย Mice and Other Pointing Devicesย list. Different products will be available under different lists, so you will have to look for them.
- Right-click on your Razer device, and then click onย Uninstall Device.
- Click onย Uninstallย to confirm uninstalling the device.
- Similarly, uninstall the drivers for all the Razer drivers.
- Once done, disconnect/unplug all the Razer devices from your PC and restart your PC.
- Once your PC boots up, connect all the Razer devices to your PC again, and all the drivers will be reinstalled.
- See if you can now open the Razer Synapse or not.
Update Windows
Razer Synapse requires your Windows to be running on the latest version. Some features of Razer Synapse might not be available for older versions of Windows and might cause issues while launching the application. If Razer Synapse is not opening, you should try updating the Windows, which will fix the issue. Hereโs how to do it-
- Open theย Settingsย on your Windows PC. You can do it by pressingย the Windows + Iย keyboard shortcut.
- On the left pane of Settings, you will seeย Windows Update; click on it.
- Now, click on theย Check for Updatesย button.
- Your PC will now scan for all the available updates, including the driver updates.
- Install all the updates you see here, and then restart your PC.
- Once you have updated the Windows, you can use Razer Synapse without any issues.
Restart Razer Synapse Service
Another troubleshooting step that you can follow is restarting the Razer Synapse Service. This service is required by the Razer Synapse software to run properly and if the service does not start when your PC boots up, you can face issues like this. You can restart the service by following the steps given below-
- Pressย Windows key on your keyboard and typeย Service. Pressย Enter to open theย Services.
- Here, double-click on theย Razer Synapse Service to open the Properties.
- Select theย Startup Type asย Automatic, and click on theย Start button.
- Click onย Apply and then onย OK to save the changes.
Repair Razer Synapse Software
You can also face this issue with the Razer Synapse if there are some issues with the installation. You can repair the Razer Synapse software, which will repair all the installation issues and all the corrupted files. To do so, follow the steps given below-
- Pressย Windows + Iย key combo to open theย Settingsย of your Windows PC.
- On the left sidebar, click on theย Apps.
- Now, click onย the Installed Appsย option.
- Scroll down to theย Razer Synapseย and click on the three dots next to it. Now, click onย Modify.
- On the windows that pop up, you will see the three options-
- Modifyโ This is to change the installation. You can install additional features and even update the software.
- Repairโ This will repair the Razer Synapse and replace all the problematic files.
- Uninstall-ย This will uninstall the files.
- Click on theย Repairย button.
- Wait for the software to be repaired, and launch it once the process is completed.
Note-ย You will need internet to repair the software as the software will be downloaded online and then repaired. Connect to a network before you repair the software.
Repair Microsoft .NET Framework
This issue can also be caused due to the .NET Framework. All the PCs come with .NET Framework, and if something goes wrong, you are likely to encounter issues like Razer Synapse not opening. To fix the issue, you can repair the .NET Framework with the repair tool. Given below are the steps to help you do it-
- Visit theย Microsoft .NET Framework Repair Toolย page. Click on the download link to download the repair tool on your PC.
- Head to the location where the file is downloaded, and double-click on the downloaded file to run it.
- You will be asked to agree to the license terms. Check the โI have read and accept the license termsโ checkbox and clickย Next.
- The repair tool will now detect all the issues with the .NET Framework.
- You will see all the recommended changes that are needed; click onย Nextย to continue ahead.
- Finally, click onย Finish. This will repair the .NET Framework; you should no longer face the issue.
Allow Razer Synapse Through Firewall
The firewall may block the Razer Synapse software and cause this issue. You will have to allow the Razer Synapse through the firewall if that is causing the issue. If you use only Windows Security and donโt have any third-party antivirus or firewall installed on your PC, then you can follow the steps given below-
- Click on theย Startย icon, typeย Allow an app through Windows Firewallย and pressย Enter.
- Now, click on theย Change Settingsย button.
- Now, click on theย Allow another appย button.
- On the pop-up screen, click onย the Browseย button.
- Navigate to the following path-
- C:\Program Files (x86)\Razer\Synapse3\WPFUI\Framework\Razer Synapse 3 Host\
Note-ย If you installed the software somewhere else, then visit that path.
- Selectย Razer Synapse 3ย and click onย Open.
- Now, click on theย Addย button.
- On theย Allow Appsย screen, check the checkbox next toย Razer Synapse 3.
- You will seeย Publicย andย Privateย checkboxes for theย Razer Synapse 3; check them as well.
- Now, click onย OK.
- Try running the Razer Synapse software again.
If you use any third-party antivirus or firewall, you must configure it to allow Razer Synapse.ย
Reinstall Razer Synapseย
If Razer Synapse is still not opening, you should try reinstalling it. Hereโs how you can do it-
- Pressย the Windowsย key and click onย Settingsย in the Start Menu.
- Under theย Appsย tab, click onย Installed App.
- Search forย Razer Synapse. Click on the three dots next to it and then onย Modify.
- Now, click on theย Uninstallย button to uninstall the app.
- Head to theย Razer Synapseย download page. Click on theย Download Nowย button to download the app.
- Once the file is downloaded, run it.
- Follow the on-screen instructions to run the installation wizard and install the Razer Synapse software on your PC.
Contact Razer Customer Support
If you are done following all the above steps but are still stuck with the same issue, then you should contact the experts atย Razer Customer Support. You can contact them regarding the issue you have been facing. When you visit their customer support page, you can chat with them or submit your issue over email; you can proceed with the method you are comfortable with.
You can also head to the Razer Community and search for the issue. If anyone has faced this issue before you, you will see their post and the solution. You can either post your query or get help from other members.
Conclusion
Razer Synapse might not always work flawlessly as expected, and you might sometime face issues with it. If Razer Synapse is not opening on your Windows and you are searching for its fixes, you are at the right place. You can follow the steps above to fix the issue you are facing with the Razer Synapse software.
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