HomeError | FixHow to Fix PS4 Cannot Sign In Failed Error 2024

How to Fix PS4 Cannot Sign In Failed Error 2024


Key Takeaways
  • PlayStation Network Sign-In Failed error can be frustrating for PS4 users, but there are multiple troubleshooting methods available to resolve the issue.
  • To start, ensure the PlayStation Network service status is up by checking the server's status on the PlayStation Service Status page.
  • Additionally, check your network connection for stability, enable automatic login, reset your password, update PS4 firmware, create a new account, or reset your PlayStation if the issue persists.

Getting PlayStation Network Sign In Failed error when you log in to your PS4? Facing such sign-in errors can be frustrating when you are in the mood to have a fun time playing your favorite game. Sign-in issues are generally caused due to downtime of the PlayStation server or when your PlayStation is facing network issues. PlayStation Network Sign-In Failed error is encountered by many new users who have never signed into their PlayStation. So, can this error be fixed? Yes, there are various troubleshooting methods that you will find for such sign-in issues encountered in PlayStation.

Fix PS4 Cannot Sign In Failed Error 2024

You need not go anywhere looking for the fix; we have covered all the working solutions we could find to fix PS4 can’t sign in error.

How To Fix PS4 Cannot Sign In Failed Error 2022

Ensure PlayStation Network Service Status Is Up

Sony keeps on performing maintenance to provide a better experience to the users. Not only Sony but all the online platforms go through such maintenance to ensure lesser downtime and a better experience for the user. You will likely face this issue when you try to sign in to PlayStation Network during routine maintenance. Ensure the server of PlayStation is not down. You will have to visit the PlayStation Service Status page to check the server of the PS. 

How To Fix PS4 Cannot Sign In Error 2022

If the server is down, wait for some time, and the issue will automatically be fixed. However, if there is no issue with the PlayStation server, then move to the next troubleshooting step to fix this issue.

Check Your Network

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When connected to a slow and unstable network, you may also face a failed PlayStation Network Sign-in error. If your network is unstable, try bringing your router close to PlayStation. You can either go for a wired connection and check if you still encounter this error. If the network is still unstable, you can try restarting your router and then connecting your PS4 to it again.

If the network is still unstable or slow, then you should contact your ISP. Your ISP will troubleshoot the issue with your network and make it stable again. However, if the network was stable and the reason was something else, you can move to the next step in this article to fix the issue.

Enable Automatic Login

You must enable automatic login if you have been facing a PlayStation network sign-in issue. Your PS4 will automatically sign in using your credentials when you enable this setting. To enable automatic login, follow the steps given below-

  • Open the Settings on your PS4. 
  • Here, select the User option and then head to Login Settings
  • Now, enable the option to Log In PS4 Automatically

Reset Your Password

Many users have reported that resetting the password of their PlayStation account proved to be a fix for them. You can also try resetting your password and then check if the issue still persists or not. To do so, follow the steps given below-

  • Click on this link to head to the PlayStation Account Management Sign-in page. 
  • Here, click on Trouble Signing In option.

How To Fix PS4 Cannot Sign In Error 2022

  • You will see the option to reset your password, create a new account, or get help signing in. As you have to reset your password, click on the Reset your Password option.

How To Fix PS4 Cannot Sign In Error 2022

  • You will be asked to enter your registered email address. 

How To Fix PS4 Cannot Sign In Error 2022

  • Once done, a mail containing a password reset link will be sent to the email. 
  • Follow the link and reset your password. 
  • Once done, try logging in again and then check whether the issue is still faced. 

Update PS4 Firmware

Another reason to be facing this issue is outdated PS4 firmware. You should try updating the PS4 firmware to fix the issue. Given below are the steps to update your Console’s firmware-

  • Press the PlayStation button on your Controller. 
  • Now, select Settings and then select System Software Update
  • Select “Update Using the Internet” and follow the on-screen instructions to update the Console’s firmware. 

Create A New Account

If you cannot sign in to PS4 even after following all the above steps, then it would be recommended that you create a new account to sign in to your PS4. Many times the problem may lie within your account. Therefore, to fix this issue, you would prefer to create a new account and sign in to PS4 using it. This should probably fix the issue, and you can sign in to PS4 easily. 

Reset PlayStation

If you still face the issue, then there is no option left except resetting your Console. Resetting the Console will revert all the settings to the factory version and should most probably fix the issue you have been facing. To reset PlayStation, follow the steps given below-

  • Open the Settings on your PS4. 
  • Now, select Initialization and then choose Initialize PS4. 
  • Follow the on-screen instructions, and you will have successfully reset your PS4 Console. 
  • Now, set up your PS4; the issue will be long gone. 


These were the troubleshooting steps to help fix PlayStation Network Sign-in issue. If you cannot sign in to your PlayStation account, then you can follow the above steps, and you will be able to fix the issue you have been facing. 


Anurag Jain
Anurag Jainhttps://itechhacks.com
Anurag is a Senior content analyst with 4 years of experience in the industry. Based in India, He is extremely skilled at Windows related to How to Troubleshooting matters. His favorite topics are Windows 11, Android, and How To's.


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