Google Chrome is one of the most famous browsers billions of users use. Users love to use Google Chrome because of its compatibility and the features that come with it. If you have seen Windows and Mobile Phone users, you must have seen the Google Chrome browser. As the browser is preinstalled on the devices, the users don’t look to install the other browser. In Google Chrome, you also get the ability to install the extension. The extension is developed by third-party developers who perform different activities.
You can also understand the Chrome Extension Store as the normal play store installed on our device. The users who are using Chrome to browse the website have reported various issues with the software. The users have reported getting the ‘The Media Could Not be Loaded’ Error. Due to the error, they cannot play some media files. However, the issue can occur with you due to various reasons. We will list the methods through which you can resolve the problem without any issues. So, let’s get started with it.
How to Fix ‘The Media Could Not be Loaded’ Error In Google Chrome
Many users have reported that they cannot see the media on some sites due to issues with Google Chrome. They are not able to figure out why it is happening to them. However, we are here with the troubleshooting methods that will surely help you in resolving the problem. So do follow them properly on your system to resolve the issue.
Refresh The Page
There are chances that the resources of the media file you are trying to see are not loaded properly due to some issues. We suggest you first refresh the page to ensure that all the resources requested from the servers are loaded properly. You can press the F5 on your PC, click on the three dots, and select the Refresh button on your mobile device to refresh the page. After doing this, check whether the media is loaded.
Check Your Internet Connection
The media file might also not load properly on Google Chrome due to internet connection problems. We suggest that you try checking the internet connection speed you are connected with on your device to ensure that no issues are occurring from the network. You can easily check the internet connection speed with the help of the Internet Speed Tester. If you don’t have much information about the process for checking the internet speed, check this guide.
Check Server Issues
There are chances that the media files are not loading on Google Chrome due to server issues. If you don’t know, the media files are requested from the website’s servers. So the requested media file will not be loaded if the servers are busy, down, or under maintenance. Thus, we suggest you check the website server status for which the media files are not loaded. If any server issues are going on, wait for them to resolve. You can use the DownDetector to check the status of the website.
Turn On/Off VPN
The issue of media files not being loaded can also depend on whether you are using the VPN or not. If you are using the VPN and the media file is not loaded, disable it. In case you are not using the VPN and the media file is not loaded, then there are some supported region issues, so try using the VPN, in this case, to check whether the issue is resolved.
Clear Browsing History and Cache
Some issues are occurring due to the cache files and browsing history. If you don’t know, the cache files help load the website faster than the previous visits. But sometimes, the cache files and the browsing history of the browser might also cause issues because the media is not being loaded on the browser. We suggest you delete the browser’s browsing history and cache files to fix the issue. If you don’t know the steps to clear your browsing history and cache files on the web browser, then follow the steps which are listed below.
- Click on the three dots icon.
- Go to the Settings.
- Select Privacy and Security.
- Click on the option of Clear Browsing Data.
- Select the Time Range: All Time.
- Tick all the options in the Basic or Advanced Option. We recommend that you choose Advanced Options.
- After it, click on Clear Data.
Disable Ad-Blocker and Other Extensions
We all know that users can install third-party extensions to make things easier on the Chrome Browser while surfing. There are a lot of extensions that are available on the Chrome Store. We are speculating that you have installed some ad-blocker or other extension which is not letting the script of the website load properly, due to which the media file is not being loaded. The ad-blocker and other extensions work by checking the code being loaded on the browser.
From there, they block the codes from being loaded. So the extensions that you have installed on Chrome might also be causing conflicts with the sources of the website, due to which the media is not being loaded. We will suggest that you should disable all the extensions on your Chrome and check whether the issue is resolved. If the issue is resolved, try enabling the extensions individually. Also, keep reloading the page to analyze the extension through which you get the issue.
Check For Google Chrome Update
Users who have not updated Google Chrome for a long time might also get the issue of media not loading. If you don’t know, the developers are adding new features to ensure all the files are loaded properly from the sources and the website runs without any issues. However, the issue will likely occur if you have not updated Chrome. We suggest that you check for the update of Chrome to ensure that it is running on the latest version to avoid any issues. To update the Chrome Browser, you have to follow the steps which are listed below.
- Open Google Chrome on your system.
- Click on the Three dots icon.
- Select Settings.
- Click on About Chrome.
- Chrome will start checking for updates.
- If there is any update available, it will start downloading it.
- After it, restart Google Chrome and check whether the issue has been resolved.
Reset Google Chrome
The issue of media files not being loaded might also occur due to some corrupted files or misconfiguration in the settings. You can try resetting Google Chrome in your system to resolve the issue. To reset the Google Chrome on your system, you have to follow the steps which are listed below.
- Click on the three dots icon.
- Open Settings on the Chrome.
- Scroll down, and you will see the option of Reset Settings.
- Select Reset Settings to their original defaults.
- Now, select Reset Settings.
- Wait for the process to get completed. That’s it.
Reinstall Google Chrome
Even if you have reset the settings of Google Chrome, and the issue is still occurring, there is a chance that it is due to the issue with the installed files of Google Chrome. We will suggest that you should reinstall Google Chrome in this case to resolve this. You have to uninstall Google Chrome from your system, delete all the temporary files, and restart the system.
Once you have done this, download the Chrome setup again and install Google Chrome. After it, check whether the issue is resolved. If the issue is still unresolved, we suggest you try running the same thing on your different browser. However, if the issue occurs on the other browser, too, the media file is corrupted. However, if the media starts running on the other browser, then you should contact the customer support of Google Chrome.
Final Thoughts
Many users have been facing ‘The Media Could Not be Loaded’ on Google Chrome. In this guide, we have added the fixes through which you can resolve the issue on your system. So that’s it for this guide. We hope that our guide has helped you in resolving the problem.
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