Apps crashing issues can be annoying, especially when you are in the middle of some important work. Users have recently encountered a similar issue with the Facebook app on Samsung Galaxy S20. Galaxy S20 users have recently reported Facebook keeps crashing issue. This issue is associated with the app only, and troubleshooting the app will most probably fix this error.

Fix Facebook Keeps Crashing On Galaxy S20/S21

In this article, we will be discussing how you can fix the Galaxy S20 app crashing issue. 

How to Fix Facebook Keeps Crashing On Galaxy S20/S21

Force Restart Your Phone

The first troubleshooting step to follow to fix the Galaxy S20 apps crashing issue is the force restarting the device. If the Facebook app is crashing on your phone due to a minor glitch, then force restarting your device will most probably help solve it. To do so, follow the steps given below-

  • Press and hold the Power Volume Down button together.
  • Your phone will shut down and then turn on again. 
  • Once the logo appears on the screen, release both keys. 
  • After your phone turns on, open the Facebook app and see if the app is still crashing on Samsung Galaxy S20 or not. 

Force Stop Facebook App

If you have been facing the Galaxy S20 app crashing issue, you should force quit the Facebook app and then open the app again. This should probably fix the issue with the app you have been facing. To force stop the Facebook app, follow the steps given below-

  • Open the App Drawer on your Galaxy S20. 
  • Now, tap and hold the Facebook app icon and tap on the App Info icon. 

Facebook Keeps Crashing On Galaxy S20 - How to Fix

  • Tap on the Force Stop option at the bottom of the screen. 

Facebook Keeps Crashing On Galaxy S20 - How to Fix

  • Open the Facebook app, and you can use it without any issues. 

Update Facebook App

You may often face the issue due to an outdated app. If the Facebook app keeps crashing, then that may be due to the pending updates. You should try updating the Facebook app and then check if the issue is still encountered or not. To do so, follow the steps given below-

  • Firstly, open the Play Store app on your phone. 
  • Here, search for the Facebook app and tap on the very first option that appears. 
  • Now, tap on the Update option to update the app.
  • Once the app has been updated, try opening it again and check if the issue is fixed or not. 

Clear Facebook App Cache

Corrupted cache data of the Facebook app may also be the reason behind the app crashing again and again. Clear the cache of the Facebook app, and you should be able to use it without facing the crashing issue. To clear the Facebook app cache, follow the steps given below-

  • Open the Settings app on your Samsung Galaxy S20/S21. 
  • Scroll down in the Settings, and then tap on Apps. 

Facebook Keeps Crashing On Galaxy S20 - How to Fix

  • Here, search for the Facebook app and tap on it. 

Facebook

  • On the App info screen, tap on Storage

Facebook

  • Next, tap on Clear Cache

Clear Cache

  • Once done, open the Facebook app and check if the issue is still encountered or not. 

Reset App Preferences

Try resetting the app preferences if you still face the Galaxy S20 app crashing issue. Given below are the steps to reset app preferences-

  • Open the Settings app on your phone. 
  • Now, tap on the Apps option in the Settings app. 

Facebook Keeps Crashing On Galaxy S20 - How to Fix

  • Here, tap on the three-dot icon at the top right corner. 
  • Now, tap on the Reset app preferences option. Reset App Preferences
  • Restart your phone and run the Facebook app again, which should fix the issue. 

Reinstall Facebook App

Another thing that you can try doing is reinstalling the Facebook app. Given below are the steps to reinstall the Facebook app-

  • Open the App Drawer on your phone. 
  • Here, tap and hold the Facebook App Icon.
  • Now, tap on the Uninstall option and confirm uninstalling the app. 
  • Open the Play Store on your device. 
  • Here, search for the Facebook app and tap on the very first option that appears. 
  • Once done, tap on Install to install the app.
  • After installing the app, open it. Log into your account, and that should fix the issue. 

Clear Cache Of The Device

Try clearing the cache of the device through recovery mode. If you have been facing the Galaxy S20 app crashing issue, clearing the device’s cache will fix it. This will fix the issue with the Facebook app and every other app you use. To clear the cache of the device, follow the steps given below-

  • Firstly, turn off your device. 
  • After your device has been turned off, press and holds the Power + Volume Down button together. 
  • Release the buttons once you see the Android logo on the screen. 
  • You will be headed to the Recovery Screen. Select Wipe Cache Partition using the Volume buttons and press the Power button. 
  • This will wipe the cache of the device. Once done, restart your device, and that should fix the issue. 

Factory Reset The Device

If none helps, then the last option will be to factory reset the phone. This will delete all your data and settings and make your phone new. Before continuing, you must backup all your data, including your photos, contacts, SMS, and others. To factory reset the device, follow the steps given below-

  • Head to the Settings app. 
  • Here, tap on the General Management option. 

General Management

  • Now, tap on Reset and then on Factory Data Reset. 

Factory Data Reset

  • Next, tap on Reset and then on Delete All to factory reset your phone. 

Reset Device

  • Set up your device, and the issue will be long gone. 

Conclusion

Apps crashing issues are standard on Android devices, and if the Facebook app keeps crashing on your Galaxy S20, then the above article will help fix the issue. If the Galaxy S20 app crashing issue is still not fixed, we recommend you visit the Service Center and get the issue fixed. 

RELATED ARTICLES:

Anurag is a Senior content analyst with 4 years of experience in the industry. Based in India, He is extremely skilled at Windows related to How to Troubleshooting matters. His favorite topics are Windows 11, Android, and How To's.

LEAVE A REPLY

Please enter your comment!
Please enter your name here