- Lyca Mobile outgoing calls may not work due to low balance, network issues, or phone settings, affecting users globally, including those in the UK.
- Troubleshooting steps include checking active plan, signal strength, and roaming settings to fix outgoing call problems.
- For further assistance, customers can contact Lyca Mobile customer support or visit an outlet for a possible SIM card replacement.
Struggling with Lyca Mobile Outgoing Calls Not Working? This can be due to a few common reasons like low balance, network issues, or phone settings. Make sure you have enough credit, are in a good signal area, and check your call settings. This is just a brief overview. For a full breakdown and more ways to fix the “Lyca Mobile Outgoing Calls Not Working” problem, dive into our detailed article. Let’s help you make those calls again!
Lyca Mobile is one of the top telecom companies around the world, hailing from none other than the United Kingdom. However, it has a global presence and competes with the likes of other modern players like Verizon and T Mobile. Similarly, like Verizon and T Mobile have their own set of issues, Lyca Mobile stands no different. These days, users are frustrated with Lyca Mobile outgoing calls not working. Nevertheless, if you are one of them, here’s our guide to get your problem completely fixed.
Why Lyca Mobile Outgoing Calls Not Working?
There can be many reasons or Lyca Mobile outgoing calls not working. While some say it is caused by incorrect settings, some say that it is the phone’s fault. However, the potential reasons that cause the problem are actually different. Here are they:
- No Active Plan: Sometimes, you don’t notice, and your data plan goes off. In that case, you won’t be able to make any outgoing calls but only receive them. It is best to top your Lyca Mobile regularly to avoid such issues.
- Weak Signal Strength: If you live on the lower floors of a tall building or somewhere remote, your signal strength might be weak. A weak signal contributes to outgoing calls being blocked, and even call receiving becomes a problem.
- Bad Weather: If the weather outside you is bad, it is possible that it is causing signal issues, and thus, calls are not going through. A bad weather means rain and thunder, as snow doesn’t affect the network.
- Damaged SIM card module: Due to mishandling, sometimes, the SIM card gets damaged, and that contributes to absolutely no network. If that’s the case, you need to visit a Lyca Mobile store and get a replacement.
Well, these are some of the most common but regular issues that case Lyca Mobile outgoing calls not working. Whether these issues are causing problems or some other, in the next section, we will try to fix all one by one.
How to Fix Lyca Mobile Outgoing Calls Not Working
If Lyca Mobile outgoing calls not working, here are most of the things that will help you fix the problem. However, make sure that you go through all these fixes in the serial they are mentioned.
1. Do Some Basic Troubleshooting
Lyca Mobile outgoing calls may not be working because of simple issues that you are not aware of. As a result, the best way to fix Lyca Mobile outgoing calls not working is to try out some basic troubleshooting steps before so that we can move ahead with the advanced ones. To begin with,
- Restart Your Phone: The first step to fixing Lyca Mobile outgoing calls not working is to restart your phone. If a simple restart is not enough, try a hard restart by pressing and holding the power button for 10 seconds until you see the company logo.
- Toggle Flight Mode: The next easy way is to toggle the flight mode. As per our experience, a simple flight mode toggle unknowingly speeds up the internet if it is slow. Similarly, if you toggle flight mode, it can begin your outgoing calling function in an instance.
- Turn Data Off and On: If you regularly use the internet on your Lyca Mobile, you must be using data. This method is usually a well-acknowledged method of fixing network-related issues such as Lyca Mobile outgoing calls not working.
When you have followed all these basic troubleshooting steps, your should be fixed by now. However, if it is not fixed, then the problem is elsewhere, and now you need to dig deeper. With that, follow up with the next fix.
2. Check Your Plan
If the basic troubleshooting steps didn’t fix your issue, then it is now time to check whether you are even eligible to make outgoing calls. No, we aren’t criticizing but mentioning that normally, a lot of people forget to recharge or top up their ongoing mobile plans when it expire. All this happens due to their normally busy schedules. If you are one of them, yo should check whether you have the necessary plan to make calls and use data. Here’s how you can check it:
- The best way to check your mobile phone balance or plan is by dialing *131# and calling it. It will show your plan validity, expiry, and the available balance to call other people.
- If this does not work, open the Message app and send BAL to 131, and within 2 minutes, you will receive all your account details in an SMS.
- The Lyca Mobile app is well available in App Store and Play Store. You can download them, sign into your account, and check your balance.
- If you see that you don’t have a plan, simply recharge your account.
When your account is successfully topped up, try making a call, and it should now go through. However, if you already have a working plan but still the Lyca Mobile outgoing call not working, follow up with the next fix.
3. Check Your Signal Strength
Sometimes, the issue is simply out of your hands, and in that case, it is best to leave it to the telecom company to fix that problem. We assume you are not alone in the area where you are using Lyca Mobile, and the problem might be occurring with other users as well. As a result, it is possible that your signal strength is low, and that is not allowing you to make outgoing calls. Here’s how you can check your signal strength:
- On your phone, open Settings.
- Now, scroll down below and tap on About Phone.
- In this window, scroll down below and tap on Status.
- Now, tap on SIM Card Status. If your is a CDMA device, you will see Network Status instead.
- Now, on the Signal Strength, notice the dBm and asu mentioned. Keep this in mind.
Now, for the explanation, the signal strength of your phone or SIM card is measured in dBm known as decibel-milliwatts, which is a unit of power. The lower the number, the weaker the signal. In our case, the number is -100 dBm, which means a weak signal. In this type of signal, calls can be connected with several attempts. Anything more than that will result in call drops and inability to call people.
The ASU is known as an arbitrary strength unit. It is a measure of signal strength that ranges from 0 to 99, depending on whether you are using 3G, 4G LTE, or 5G. We are using LTE, with 40 being good. As you can see in our case, a signal strength of 40 asu represents excellent signal strength, but that is only limited to 4G internet usage.
Therefore, in our case, the internet is excellent, but calling or outgoing or incoming calls are negatively affected. Now, keep this equation and add your numbers in our place, and you should know the problem.
4. Check For Roaming Settings
If you are out on a trip or traveling from one place to another or a different country, perhaps, you may want to check your roaming settings. This is because, these days, modern phones block roaming calls and also stop you from calling because that will incur heavy charges. However, if the call is important for you, you might want to take it or call back. In that case, checking for roaming and disabling call block while roaming is a viable option. Here are the step to do it:
- Open Settings on your phone.
- Now, tap on Mobile Network.
- Now, tap on your mobile partner, and toggle Data Roaming.
While the name suggests data roaming, this service usually stops everything except incoming calls. If calls are important to you, always make sure to turn on Data Roaming. If this was already on, but still Lyca Mobile outgoing calls not working, follow up with the next fix.
5. Reset Network Settings
Sometimes, we do things that are not meant to be done and then forget. This usually happens when we are just tinkering around the settings, and something goes awe, we just press the back button thinking everything will be fine. However, that’s not the case. Sometimes, these things turn out to be a nightmare and cause issues that go far beyond internet. In that case, resetting the network settings is the best option. Here are the steps to do it:
- First of all, toggle flight mode and then open Settings.
- Next, scroll down and tap on Additional Settings.
- After that, tap on Backup and Reset.
- Now click on Reset Network Settings.
- Depending on your phone, it will ask for a Passcode. Enter it and click on Reset.
Remember, the steps might be a little different depending on your phone’s make and model but the overall procedure is simple. If you are unable to find any option, simply search for Reset Network Settings and you will eventually get there.
6. Change Network Selection to Manual Mode
Sometimes, the signal is so weak that our phones get confused about which signal is better or which one to choose. While this used to be a headache in earlier days, even today if you live on the lower floors of a high-rise building, you will still have to do this. Changing network settings to manual mode entails the responsibility of changing it back to automatic whenever you go out somewhere. If you are ready for that, here are the steps to do it:
- On your phone, open Settings.
- Now, go to Mobile Network Settings.
- Click on the SIM name or simply your operator name.
- Scroll down below and tap on Network Selection.
- As soon as you tap on that, your phone will start searching for available Networks.
- When found, you will provided with a list of options. Choose the top one with the name Lyca Mobile.
That’s it. Now, remember, whenever you go out of this place to travel somewhere else, nagivate to the same settings again, and tap on Automatic instead of any network name. If this method didn’t solve your Lycamobiel outgoing call problem, then there might be a problem with the SIM.
7. Contact Lyca Mobile Customer Support
The final and the last option you have to fix Lyca Mobile outgoing calls not working is to contact Lyca Mobile customer support team. If none of the above fixes have worked, that means the issue is not limited to software.
It means that the problem is in the SIM card. We have seen cases when the SIM card is damaged, and that causes problems like these. In that case, it is best to contact customer support or directly visit a nearby Lyca Mobile outlet to get your problem fixed. You will most likely get a replacement SIM card free of cost.
The Bottom Line
Well, that’s all we have here about how you can fix Lyca Mobile outgoing calls not working. We hope that this guide has helped you fix the issue completely. However, if there’s still anything bugging you, make sure to comment below so that we can help you out.
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