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How to Fix Kindle White Screen Issues


Kindle is an Amazon-exclusive product that can be purchased through their website or mobile app. In India, Kindle Paperwhite 10th Gen E-Reader costs 7999 rupees. In a small & compact size, it can store thousands of books (both illustrated and non-illustrated). There is no way you can carry all of your favorite books while you are traveling or outside of your home.

With Kindle, you never have to worry about losing your Agatha Christie mysteries, or Shakespeare plays again. But what if it does not work properly while you are reading your favorite noble?

Well, let me tell you that recently for many users Kindle White Screen issue occurs which many have started blaming Amazon for that. So, if you are someone facing the same problem, then stop blaming others and perform the fixes we have mentioned below.

What Causes a Kindle White Screen Issue?

What Causes a Kindle White Screen Issue?

Kindle White screens and unresponsive devices are usually caused by one of the following problems:

  • Since Kindles have limited processing power, it’s easy to overload them. In most cases, this occurs when visiting web pages using the browser.
  • If too much data is loaded on a Kindle, it can freeze, leading to the Kindle white screen issue. The same thing usually happens when using a web browser.
  • Kindles may freeze if the battery is low because it reduces power to the processor.
  • The white screen may occur because of problems in the firmware or if the feature you’re trying to use isn’t supported.

How to Fix Kindle White Screen Problem

Here are some solutions that have the potential to resolve the Kindle White Screen issue. Therefore, let’s check them out:

How To Fix Kindle White Screen Issues

Restart the Kindle

In order to solve a problem with your Kindle, it is best to restart it. In any case, resetting is a quick and easy process that doesn’t erase any data. You can give it a couple of minutes to unfreeze, but you don’t have to wait for it to unfreeze.

If your Kindle is unresponsive, press and hold the power button until you see the screen flash, then release it. It will restart, and you can start reading again.

Force Reboot Device

Force Reboot Device

It only takes three steps to force restart your Kindle so that it can get back to working order. This method applies to all models and will restore your device to full functionality.

For a restart, flip your Kindle over and hold the power button for about 15 seconds, or you will see a dialogue box appearing on the screen. Whenever the screen white-out or a dialogue box appears, press the power button for 40 seconds. After you have performed these steps, your Kindle should reboot automatically.

Charge Kindle

Charge Kindle

In some cases, the Kindle battery may have shorted out and must be fully recharged before it will turn back on. If your Kindle won’t turn on or displays a blank white screen, try charging the device until it’s fully charged. After charging for about 3 hours, hold down the power button for ten seconds to restart the Kindle and power it on.

Update the Firmware

Your device may be experiencing repeated white screen issues due to outdated firmware. Then, we suggest you restart your Kindle and try updating the firmware if none of the above-mentioned methods works.

Go to Amazon’s Kindle software update page and download the necessary software update. You can then drag the software update file from your Windows PC to your Kindle. The next step is to disconnect your Kindle from your PC, then follow these steps:

  1. Tap the Menu (three vertical dots).
  2. Then, hit Settings > Menu (three vertical dots).
  3. Finally, hit Update Your Kindle.Update the Firmware

Factory Reset the Kindle

If your Kindle is still experiencing freezing issues, you may need to try a factory reset. After doing this, you’ll have to reconnect the Kindle to your Amazon account and redownload your books. In order to factory reset a Kindle, follow these steps:

  1. Swipe down and tap the Quick Actions or Menu.
  2. After that, hit the Settings or All Settings button.
  3. Now, go to Device Options or Menu > Reset (for older devices, select Reset Device again).Factory Reset the Kindle
  4. Finally, click YES.

Contact Amazon Kindle Customer Support

Follow these instructions to contact Amazon customer support if all else fails:

  1. Visit Amazon.com and log in.
  2. Check out Amazon’s support page.
  3. Choose a Kindle, Fire, or Alexa Device.
  4. Select your device type.
  5. Choosing an issue is the next step; choose any issue you want
  6. In answer to your question, you will see a button that says, I need more help. Click on this button.
  7. You will see a screen that offers chat or phone support.
  8. You can chat with a robot and eventually reach a real person in customer service if you choose the chat option. However, when you select the phone open, enter your number, and you’ll be contacted immediately.

Sum Up

So, that’s all we have for you on how to fix the Kindle White Screen issue. We hope the troubleshooting steps mentioned earlier in this article have helped you. If you need more help, comment below and let us know. 


Daniel Carver
Daniel Carverhttps://itechhacks.com/
Daniel is a senior content writer at the iTech Hacks. He's having 8 years of experience in Technology and troubleshooting topics. Coming from a background of engineering, you will often see his writing stuff related to How To's, Android, and iOS.


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