NHL 23 is an ice hockey simulation video game which is published by Electronic Arts and developed by EA Vancouver. More than millions of players are actively playing this game. But there are some reports that the players are facing some issues with the game, due to which they are not able to play the game.
The players report that they are getting prompted with the “Something Went Wrong” Error message whenever they try to play the game. It started after EA Games reported some issues with their server, which they are currently trying to fix.
Many players have already fixed the issue by trying some simple fixes. And now the other players are also searching for those steps. In this guide, we are here with the simple fixes which you can try to resolve the “Something Went Wrong” Error in the game. Continue reading this guide till the end to know everything about the issue and how to fix it.
Why is NHL 23 Something Went Wrong Error?
Many players see the message where it is written, “Something Went Wrong,” but they cannot figure out why this issue is occurring with their game. To help you understand, we are here with the reason. The “Something Went Wrong” error started to prompt after EA Games faced server-side issues on their services.
They have also tweeted about this issue through their official Twitter Handle. You can see the tweet below. However, some fixes are available for the users through which you can try fixing the issue. We have listed the methods below, so check them properly if you want to fix this issue.
Something's up with our online services, but we're on it. In the meantime, you might not be able to connect to online modes, buy games, or log in to your account. We’ll get you back in your game as soon as we can.
— EA Help (@EAHelp) January 1, 2023
Fix NHL 23 Something Went Wrong on PS4 or PS5
We are here with the methods through which you can try fixing the issue on your gaming console. When trying any of the methods, make sure to implement it properly. Otherwise, you will not be able to resolve the issue.
1. Sign into the EA Account
Many players have reported that they could fix the issue by signing into their EA Accounts and accepting the terms & condition agreement. Follow the steps which are listed below to do this.
- First of all, visit the official website of EA.
- Once the website is loaded, then log in to the account.
- After it, accept the terms & conditions of the game.
- You can sign in to the account using a PC, Mobile, or whatever gaming console you use.
- Now, check whether the issue has been resolved or not.
2. Disable Two Factor Authentication in Your EA Account
Many players have reported that they were getting the “Something Went Wrong” error message because the Two Factor Authentication was enabled. After they disabled it, the game started to run properly without any issues. Below we have listed the steps, so make sure to check them properly.
- Visit the official website of the EA games.
- Click on Profile Icon and sign into the account.
- After it, select the platform on which you are trying to play the game.
- Click on the Account Settings.
- Go to Security and click on Login Verification.
- After it, click on Disable and save the changes.
- Now, restart the game and check whether the issue is resolved.
3. Wait For The Official Update
The developers of Electronic Arts have already reported that they are working on fixing the issue. As the issue is from the game’s server end, so it will take some time to get fixed. Also, the whole services of EA are facing some problems due to the issue.
So the users are likely to receive the update soon. It is requested that the players keep checking for updates regularly so they can download it whenever a new update is available.
To check the update on the gaming console or device, you must follow the steps given below.
- Open the Game Store from where you have downloaded the game.
- After it, go to the downloads or select the NHL 23 game.
- Now, check for updates. If there is any update available, then you will be notified about it.
- Download if there is any update available.
- That’s it, you are done.
4. Restart The Router
Many users have reported that the game was displaying an error message because it was not connected to the internet properly and the router was not working properly. In this case, we suggest that you try restarting the router and running an internet speed tester to check whether the router is working properly.
If the router is facing any issue transmitting high-speed network, restart it and fix it. Once you have fixed the issue, then check by playing the games on your gaming console. When you are testing, then check the other games too. By doing this, you will be able to check whether the issue is only occurring with the NHL 23 or with the other games too.
5. Restart The Gaming Console
If you are still facing the issue, we suggest you restart the gaming console to check if the issue is resolved. Many users were able to fix the issue by restarting the gaming console.
It is because there are chances that the gaming console might be facing any issues due to which the startup files might not have loaded properly, and you are facing problems with the game. We suggest that you try restarting the gaming console in this situation and check whether the issue has been resolved.
Wrapping Up
NHL 23 is an ice hockey simulation video game, and the players are crazy about this game. But, “Something Went Wrong” has frustrated the players as they cannot play the game properly due to it.
In this guide, we have listed some methods through which you will be able to fix the issue. If the issue is resolved through the methods, start playing the game. Otherwise, you will have to wait for the official update to resolve it. That’s it for this guide, see you in the next one.
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