HomeHow ToHow to Fix Failed to Download Attachments from Multimedia Message

How to Fix Failed to Download Attachments from Multimedia Message


Do you face issues while downloading MMS on your Android device and end up getting failed to download attachments from multimedia message? If so, you are not the only one facing this problem.

Text messages and MMS use the same technology. By sending different media through text messages, you can easily share different types of content. Files like phone contacts, audio and video files, and pictures are just a few examples.

There are almost no users who do not have success downloading MMS messages. Various types of reasons can cause this problem. This article will teach us how to fix if you get failed to download attachments from multimedia message services. So, let’s get started with the guide.

How to Fix Failed to Download Attachments from Multimedia Message

Why Am I Getting the Failed to Download Attachments From Multimedia Message Error?

If Wi-Fi calling is disabled on your phone, this failed to download attachments from multimedia message error will occur. Using this option, you can use your Wi-Fi connection instead of your cellular connection to send text messages and make video calls. 

Your network provider may also be causing this error, so try to use another SIM card. You may have a corrupt cache of the MMS service on your phone if the error comes from your phone. It is also possible that the APN settings are incorrect. 

Furthermore, the error may have something to do solely with the messaging app you are using. In spite of the fact that a variety of factors might cause the error, fixing it shouldn’t be that difficult. You can fix this error by taking a look at some of the options listed below.

Fix Failed to Download Attachments from Multimedia Message

For Android devices that are unable to download files from multimedia messages (MMS), the error message says: Failed to download attachment from multimedia message. Try again later.

Restarting Your Android Phone

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It is a good idea to restart your phone as a first step. Many minor problems can be resolved by restarting your phone since it shuts all the apps down and loads them again. If you want to restart your phone, follow these steps:

  • Hold the power button for a few seconds
  • You will see a power options menu
  • Click the restart button

Once your phone has restarted, the error should resolve itself automatically. Otherwise, try these fixes.

Switching to Mobile Data

In case Wi-Fi-calling has been disabled, the error might occur. It is impossible to download MMS attachments without the option turned on, so ensure the setting is enabled. There is a possibility that this fix will not work if you have a non-carrier phone. 

While most mobile phones use cellular networks to make calls and send texts, non-carrier phones use Wi-Fi to perform the same function. It might not make a difference if you activate Wi-Fi calling on a non-carrier phone. Then, follow these steps to resolve failed to download attachments from multimedia message:

  • On your phone, select the drop-down menu.
  • You need to turn off your Wi-Fi.
  • Make sure your phone’s data is turned on.
  • Verify that the error has been resolved.Switching to Mobile Data

You could also try to change the network mode from the mobile network settings and redownload the file if switching to phone data doesn’t fix the problem.

Enabling And Disabling Airplane Mode

Turning airplane mode on and off for about 20 to 30 seconds is believed to resolve some users’ issues. The error may be resolved by enabling and disabling airplane mode if the problem is related to a network issue. To do this, follow these steps:

  • On your phone, select the drop-down menu.
  • Find the airplane mode option.
  • In case it is disabled, tap on the option to enable it.
  • You need to wait about 20-30 seconds.
  • To disable airplane mode, tap the option again.
  • You can now try downloading the MMS again.

In case you’re experiencing problems with your network, try turning it on and off airplane mode.

Switching to a Different Messaging App

It would be best to download another messaging app and set it as the default messaging app if the problem is with your messaging app. Here are the steps you have to take to change your default messaging app:

  • It’s time to download the app.
  • Under settings> apps> default app settings, tap on message.
  • Select the new app you installed.
  • You have now selected this app as your default messaging app.

It may be necessary to perform a full factory reset on your phone if the problem persists after trying all the above suggestions.

Disabling Auto Auto-Retrieve Option

To disable auto-retrieve, go to your settings and disable it if the pop-up keeps appearing upon unlocking your phone. Using this option, you can download MMS without tapping it. 

By doing this, you will be able to download attachments without having to tap on them all. You can also disable this option by following these steps; however, it can become the source of your problems.

  1. To change your settings, open your messaging app.
  2. Find the auto-retrieval option in the settings.
  3. To disable the option, tap the box if it is currently enabled.Disabling Auto Auto-Retrieve Option
  4. The failed to download attachments from multimedia message problem should be resolved after disabling the app and restarting your phone.

Enable Auto-Download for Multimedia Messages

There is a possibility that this problem is due to your messaging app not including auto-download (or auto-retrieve) for MMS. This may cause the error message to disappear if you enable the option. 

There may be slight differences in instructions depending on your messaging app. Using your device’s default ‘Messages’ app, you need to:

  1. Launch the Messages app.
  2. Navigate to More > Settings.
  3. Click on MMS.
  4. Ensure the option “allow downloads,” “auto-download,” or something similar is enabled. 

You’ll need to do the following if you’re using Google’s messaging app:

  1. Launch the Messages app.
  2. Go to More > Settings.
  3. Click on Chat features.
  4. Make sure Auto download files you receive over mobile data are enabled.Enable Auto-Download for Multimedia Messages

You may find a similar option in the settings of another messaging app you are using. 

Clear Cache of the MMS App

It is extremely easy and might solve the problem of clearing the messaging app’s cache:

  1. Go to your phone’s settings.
  2. Look for apps in the settings menu.
  3. Go to the apps menu, then search for your messaging app.
  4. In the list of options, select Manage apps.Clear Cache of the MMS App
  5. Click More
  6. Select Show system / Show all apps (or a similar option).
  7. From the list of apps, select MmsService.Clear Cache of the MMS App
  8. You will need to confirm the Clear Data action if required. 
  9. If necessary, confirm Clear Cache. Then, reboot your device.

You may have to restart your phone to see if the failed to download attachments from multimedia message issue has been resolved.

Frequently Asked Questions — FAQs

Why Do MMS Messages Fail?

There are a number of reasons why MMS messages might fail. Usually, this occurs because a user’s phone is not compatible with MMS because some older phones cannot receive or send MMS. Furthermore, if a user’s data connection is weak or spotty, there is a risk of the message not being sent.

In addition, if the file is too large, the network may be unable to send it. The message will also not be transmitted if the cellular towers are too busy or are under maintenance.

In some cases, there may be a configuration issue between users’ phones or between the carrier’s phones. Last but not least, if the MMS does not route correctly to its recipient, it may get lost in transit and never reach them.

What is MMS Messaging on Android?

Messages sent via MMS on Android can contain media attachments such as photos, audio recordings, and videos. The device supports both text and media message transmissions over cellular data and Wi-Fi.

There is no universal support for MMS messaging among all Android devices, so you might not be able to use this type of messaging depending on your network carrier. It is possible to send and receive MMS messages to other carriers if you have service from your network carrier. With the Android messaging app, you can manage your preferences related to MMS messaging, such as whether to send a read receipt.

How Do I Access MMS in Settings?

You can usually find MMS settings under the Messaging section or the Applications section of the Settings menu. In order to find the MMS settings, you may have to look under a different menu option depending on your device.

MMS settings can generally be found by navigating to the Settings menu, selecting Messaging or Applications, and then scrolling until you locate MMS settings. The MMS settings menu allows you to enter the information needed for MMS to work properly, including your carrier’s MMS gateway address.

Wrap Up

So, that’s how you can easily fix the failed to download attachment from multimedia message. We hope that this guide has helped you. But, in case you need more info, comment below and let us know.


Daniel Carver
Daniel Carverhttps://itechhacks.com/
Daniel is a senior content writer at the iTech Hacks. He's having 8 years of experience in Technology and troubleshooting topics. Coming from a background of engineering, you will often see his writing stuff related to How To's, Android, and iOS.


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