How to Fix Sky Q Activation Error and Discovery Plus App

Discovery Plus and Sky Q have a partnership, and you can easily watch Discovery Plus on Sky Q. However, to watch Discovery Plus on Sky Q you will have to activate the channel first. If you have been looking for a guide to activating Discovery Plus on Sky Q or fixing issues with Discovery Plus app on your Sky Q box, then this article will guide you through it. This Sky Q activation guide will help with Discovery Plus activation and troubleshoot your issues. 

Discovery Plus Sky Q Activation

If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-

• Head to the Apps menu on your Sky Q box. Here, select Discovery Plus. 
• Now, choose the option for Upgrade Now. 
• On the next page, select the option for Continue. 
• A page will appear that will show you the cost of the Discovery Plus. Select, Continue to continue ahead. 
• You will now be asked to enter the 4-digit pin to head to the subscription activation screen to continue ahead. 
• You will be given a QR code and scanned with your phone’s camera. After doing so, you will be headed to the Sky website. 
• Login in with your Sky account on the page. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. 

• Now, you will see a 6-digit code on your Sky Q Code. 

• Visit the Discovery Plus website and login into your account. 
• Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box.

Fix Discovery Plus Not Working On Sky Q

If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-

Activate Discovery Plus On Sky Q

Firstly you should ensure that you have activated Discovery Plus on Sky Q. Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above.  

This should fix the issue, and you can use Discovery Plus now. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. 

Check Servers Of Discovery Plus 

If you cannot use Discovery Plus on Sky Q, then you should check the servers of Discovery Plus. If the servers are down, then Discovery Plus may not work on Sky Q. To check the servers of Discovery Plus, you can use Downdetector. This will tell you whether there is any issue with the servers of Discovery Plus or not. 

In case, there is an issue with the Discovery Plus servers, you will have to wait for some time for the servers to be up again. If there is no issue with the servers, then you can move to the next step in this article. 

Power Cycle Your TV

Another troubleshooting step to follow is to power cycle your TV. This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. To power cycle your TV, follow the steps given below-

• Firstly, switch off your Sky Q box as well as your TV. Once you do that, unplug your TV from the power source. 
• Press and hold the power button for a minute. 
• Now, plug in the TV to the power source again. 
• Once done, turn ON the TV and the Sky Q box.
• Check if the issue with Discovery Plus persists or not. 

Check Internet Connection

You should check your internet speed. You need a stable internet connection to use Discovery Plus on Sky Q. You can check your internet connection using Fast.com. If the internet is stable, it is not the reason for facing this issue. You can move to the next troubleshooting step in this article. 

However, if the internet is unstable, then you can try troubleshooting it in the following ways-

• Bring your router close to your TV.
• Connect your TV to the router through a wired connection. 
• Restart your router if the internet is still slow. 
• Connect to a different network if you still face issues with it. 
• If there is an issue with your network, contact your ISP to fix it. 

Update Sky Q Box

Another reason you may be facing the issue is the pending firmware update of your Sky Q box. Outdated systems are more likely to crash and have bugs. If you are facing issues with it, you should try updating your Sky Q box. To do so, follow the steps given below-

• Head to the Settings of your Sky Q Box. 
• Here, select System Info and then select Software Version. 
• Select Setup and then Software download. 
• Now, download and install all the updates available here. 

Contact Customer Support

If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. 

• Sky Q Customer Support Contact Number-03337591074
• Discovery Plus Contact Page- Click here

Conclusion | Activate Discovery Plus

The above guide helps you with Discovery Plus Sky Q activation. Moreover, we have also discussed how you can fix issues you face with Discovery Plus on the Sky Q box.

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