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What Time Does Walmart Service Desk Close? Customer Service Hour


Key Takeaways
  • Walmart stores typically close at 10 pm, with some staying open until 11 pm; Sundays have extended hours, but holidays like Christmas are exceptions
  • Customers can find service hours through Walmart's store locator or hotline, with online support available through live chat and email
  • Other Walmart services, including Auto Care Centers and MoneyCenters, have specific operating hours and are accessible during usual store hours

When you are a smart shopper, you know that knowing when to contact customer service is crucial to a successful shopping experience. In addition to handling returns, refunds, and other issues with purchases, this desk assists customers with their returns. This article is about Walmart customer service hours or when the Walmart service desk closes. So, let’s get started with the guide. 

What Time Does Walmart Close?

What Time Does Walmart Service Desk Close? (Full Guide)

There are thousands of Walmart stores throughout the country, and they are mostly open the same hours. It is common for Walmart stores to open at 7 am and close at 10 pm. Some Walmart stores will stay open as late as 11 pm.

In most Walmart stores, Sunday hours are extended, but New Year’s Day, Boxing Day, and public bank holidays are usually closed. There is only one day during the year when Walmart stores are closed nationwide: Christmas Day. It is common for most stores to close at 6 pm for the upcoming Christmas Eve of 2023.

Topic Information
Walmart Customer Service Hours
  • Weekdays: 7:00 a.m. to 11:00 p.m. (may vary by location)
  • Weekends: 7:00 a.m. to 11:00 p.m. (may vary by location)
Methods to Find Service Hours
  • Walmart Store Locator: Available on the website and app
  • Customer Service Hotline: 1-800-925-6278 (1-800-WALMART)
Online Support Availability
  • Live Chat: Available on the website and mobile app
  • Email Support: Accessible through the website or app
Customer Service Offerings
  • Returns and Exchanges: Facilitated at the customer service desk
  • Price Match Policy: Inquiries and requests can be made at the service desk
  • MoneyCenter Services: Including check cashing and money transfers
Handling Customer Complaints
  • In-Store: At the customer service desk
  • Online: Through live chat or email support
  • Hotline: By calling 1-800-925-6278
Customer Service Availability on Holidays
  • General Hours: Typically open on most holidays, but hours may vary by location
  • Special Holidays: It’s recommended to check the official website or call the hotline for specific holiday hours
Closing Time Specifics
  • General Closing Time: Usually at 11:00 p.m.
  • Variations: Closing time might vary depending on the location; always check with the local store or on the official website

What If The Walmart Customer Service Hours Is Shut? 

Customer service associates can assist you if there is no one at the desk. If you need assistance outside of normal business hours, Walmart Customer Care is available to assist you.

On the Walmart website, you can communicate directly with an agent via live chat, which allows you to do so from the comfort of your own home. In order to get started, you only need a Walmart online account.

What Are Walmart Service Desk Hours Near Me?

What Are Walmart Service Desk Hours Near Me?

In accordance with Walmart customer service hours, its customer service desks typically open at 8 am and close at 10 pm. Hence, you will have plenty of time to return or inquire about your purchase.

The Walmart store finder online or via the app can help you confirm local hours. Hours vary from store to store, so it’s best to call ahead.

It is possible to alert a member of staff when the customer service desk is empty at Walmart. They will be glad to assist you.

When Do Other Walmart Services Close?

  1. There are many beneficial services available at Walmart, and they are available at convenient times. 
  2. There are plenty of opportunities to visit Auto Care Centers around a regular work schedule since they are generally open from 7 am to 7 pm, including Sundays. 
  3. Generally, MoneyCenters are open from 8am-8pm Monday through Saturday and 10am-6pm on Sunday. 
  4. From Monday through Saturday, pharmacies are open from 9 a.m. to 7 p.m., and on Sunday, they are open from 10 a.m. to 6 p.m.
  5. In most Walmart stores, car seat installation and other services are available between 7 am and 11 pm.
  6. It is normal for Walmart garden departments to be open from 6 am to 11 pm most of the time. During Walmart customer service hours, you can bring your house plants or succulents to the cashier to check out if the garden department is closed.
  7. At most Walmart stores, the Walmart Money Center is open Monday through Saturday from 8 a.m. to 8 p.m., and on Sundays from 10 a.m. to 6 p.m.
  8. On Monday through Saturday, Walmart’s Department of vision and glasses is open from 9 am to 8 pm, and on Sunday, it’s open from 12 p.m. to 5 p.m. (in most stores).
  9. During the same store hours of 7 a.m. to 10 p.m. or 11 p.m., Walmart’s electronics department is open. You can recycle your used electronics with another associate if the department is closed.
  10. It is typical for Walmart’s deli department to close an hour before the store closes, depending on the location. EBT is also accepted at the register when purchasing bakery goods.
  11. Many Walmart stores have a salon department open from 10 am to 6 pm.

How Does Walmart Handle Complaints?

How Does Walmart Handle Complaints?

A dedicated team of Walmart’s customer service representatives addresses customer complaints. If you have a customer service issue, you can contact Walmart’s call center, visit Walmart’s website, or use Walmart’s mobile app live chat feature.

In order to resolve complaints quickly and efficiently, Walmart strives to resolve them as soon as possible. It is the company’s goal to continuously improve customer service by collecting feedback from customers.

Is Walmart’s online chat support available?

Yes. Using its website or mobile app, Walmart offers online chat support in service hours. Click the Chat with Us button on the Walmart customer service page to access the chat feature. Alternatively, you can tap the Chat option in the mobile app after selecting the Contact Us option.

To resolve various issues, including returns, product inquiries, and complaints, you can use the chat feature to contact a Walmart customer service representative.

When does Walmart’s customer service close today?

When does Walmart's customer service close today?

Want to know Walmart in-store customer service hours today? Using the Walmart store locator on the Walmart website, you can find the nearest store in your area. Find the Walmart store nearest you by entering your zip code or city and state on the Store Finder page. 

Your nearest Walmart store can also be found by enabling location services on your smartphone or manually entering your zip code. To view store hours, contact details, and services offered at a specific store, select a store.


What If The Walmart Service Desk Is Empty?

There are still ways to get assistance at Walmart, even if the customer service desk is empty. You can try these things:

  1. Look for other associates: If there is no one working at the customer service desk, look for another Walmart associate nearby. You should be able to get assistance from them or be able to get in touch with someone who can.
  2. Wait a few minutes: Customer service representatives may be helping another customer or away from the desk for a brief period of time. If they don’t return after a few minutes, wait a little longer.
  3. Check the store directory: You can find directories throughout Walmart stores that can help you find the items you need. Find out if the customer service desk’s phone number or extension is listed in a directory. If you need assistance, you can contact Walmart customer support in their service hours.
  4. Use the Walmart app: You can find products, view prices, and even contact customer service via the Walmart app. Moreover, with the app, you can contact customer service or get assistance with any issues that you may be experiencing.

From Author’s Desk

So, that’s all we have for you on how to What Time Does Walmart Service Desk Close? (Full Guide). It’s our hope that this Walmart guide has helped you. Please comment below if you have any questions or doubts. 


Daniel Carver
Daniel Carverhttps://itechhacks.com/
Daniel is a senior content writer at the iTech Hacks. He's having 8 years of experience in Technology and troubleshooting topics. Coming from a background of engineering, you will often see his writing stuff related to How To's, Android, and iOS.


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