Netflix error code NW-3-6 is the most common error which is faced by many users. Mostly, this error occurs when the network configuration blocks the device from accessing the Netflix app.
- 0.1 What Causes Netflix Error Code NW-3-6?
- 1 How To Fix Netflix Error NW-3-6 Error?
What Causes Netflix Error Code NW-3-6?
There is no specific cause identified about this error. However, many other factors might cause this error. Check out the following factors:
This error can come if the configuration problem is with your local ISP or the device which might get interrupted from connecting to Netflix.
Internet Connection Problems
Error code NW-3-6 can also occur if there is a connectivity problem with your internet network.
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Now, let us check out how to fix the Netflix Error NW-3-6 error.
How To Fix Netflix Error NW-3-6 Error?
Solve the error by following the given methods.
Method 1: Check your Internet Connection
If you are getting error NW-3-6, then make sure your internet connection is proper. If your internet is not proper then also you might get this error to your Netflix account. You can connect a device to the router with the help of Ethernet cable. Follow the steps to connect the device to the router:
- First, turn off the device in which you stream Netflix
- Now, connect the device to the modem with Ethernet cable
- Once you connect, turn on the streaming device and try to stream Netflix again.
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Method 2: Restart Your Internet
Sometimes, due to your modem also you can get an internet problem, and because of that, it will show this error. Fix this problem by restarting your internet through your router.
Follow the steps to restart the internet:
- First, unplug your router from the power source
- Wait for a few minutes, about 4 to 5 minutes
- Again plugin back the router
- Now start your device it is streaming or not.
Method 3: Set IP address to static for Smart TV
If the internet connection is not stable between the modem or a router, then your device might get Netflix error NW-3-6. So, try to reset the IP address to static and resolve the error.
Follow the given steps and solve the error:
- First, Go to SETTINGS
- Then go to NETWORK and then NETWORK STATUS
- Save the picture of the “IP Address“, “Subent” and Gateway
- Go back to NETWORK
- Tap on “Set Network On Manual“
- Enter the information which is copied or took a picture
Method 4: Refresh hardware
If your device is ON for a long time then also you might get this error. So, turn off the device for a few minutes and then turn it ON again. Refreshing your device might clear the memory.
Check if your WiFi signal is strong or not. If it is strong and you are getting the error then use LAN port on the device.
If you have an Ethernet cable, then try to use it. If still the error is there then try another LAN port or WiFi. If you do this and the error is solved, then you are having a problem with the Ethernet port between your router and the device.
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So, follow the above-given steps to solve Netflix Error NW-3-6. Try out these methods and resolve the error quickly. If you are unable to solve the error with these given methods, then you need to contact the customer support team and get the solution to resolve the error.