HomeError | FixHow to Fix Amazon Prime Video Error Code 2063

How to Fix Amazon Prime Video Error Code 2063


Key Takeaways
  • Amazon Account Error 2063 prevents movie purchases on Prime due to payment details issues
  • Troubleshooting methods include checking payment details, using a different method, disabling VPN, updating OS, canceling order, and contacting Amazon support
  • Issues with Amazon Prime account can be due to poor internet connection or server problems; troubleshoot Amazon Prime download and error messages by refreshing the app or page

Does the Amazon.com Code 2063 pop up every time you try to purchase movies on Prime? If yes, you are at the right place. Keep reading our troubleshooting guide to fix this error.

Amazon Account Error 2063 doesn’t allow you to buy or rent a movie on Amazon Prime. This error indicates some problem with the payment details. Nothing shows up whenever the user tries to verify the digital purchase by logging into their Amazon account. Here is how you troubleshoot this error.

How to Fix Amazon Prime Video Code 2063

Below we have compiled a list of some troubleshooting methods you can follow to avoid this problem.

Double-check your Payment Details and Purchased Titles

Firstly check if your one-click payment details are up to date. Then navigate to your orders and check if the movie purchased is marked as completed.

Use a Different Payment Method

Try using a different payment method if the order doesn’t appear as completed. Check your online payment platform’s service status to make sure any known issues affect your payments.

Disable your VPN

Using a VPN modifies your IP address. Your device will use a foreign VPN server to connect with Amazon. Doing so could trigger many errors, especially if the service you are trying to use isn’t available in that area. Turn off your VPN, restart your device, and check if the Amazon.com code is resolved.

Update your OS

Check if your device is running on the latest OS. If not, update your OS and apps to the latest version and restart your device. Then try purchasing or renting the movie again to check if the Amazon Account Error 2063 is resolved.

Cancel your Order

Sign in to your Amazon account and select the movie that gave you this error. Hit the Cancel Order button, and you will get a refund.

Contact Amazon Support

If you are still facing the problem, contact Amazon customer support and make them aware of your situation.


Why is my Amazon Prime account not working?

The most common issues due to which Prime Video doesn’t work are a poor internet connection, hardware or software issues from your device or when Amazon’s server is down. If that’s the case, check if Amazon Prime video servers are active.

How to fix the Amazon Prime download error?

There are many reasons why one can have trouble downloading or renting movies or videos from Amazon Prime. Follow the troubleshooting methods mentioned above to get rid of this problem.

Why does Amazon Prime keep saying something went wrong?

Android and iOS devices mainly face this error as mobile phones always hop between Wi-Fi and cellular connections. If something goes wrong message keeps appearing repeatedly; just refresh the page or reload the app. This issue mainly occurs due to a poor internet connection.

Wrapping Up

This is how you can fix Amazon.com code 2063. It is a very common issue that mainly occurs due to a poor internet connection. We hope the troubleshooting methods mentioned above were able to solve your problem. Still, if you have any issues, feel free to drop a comment below.


Shubham Kumar
Shubham Kumarhttps://itechhacks.com/
Shubham Kumar is an IT graduate who has been developing digital content for websites since his freshman year. He writes about New Emerging Technologies and the latest tech news and tips. Shubham's love for technology allows him to be aware of the tiniest things and write with excellence.


Please enter your comment!
Please enter your name here