HomeHow ToHow to Fix Failed to Verify Identity on PrizePicks (2024)

How to Fix Failed to Verify Identity on PrizePicks (2024)


Quick Overview
  • "Failed to verify identity" is a common issue on PrizePicks, hindering users from engaging in daily fantasy sports.
  • Reasons for the error include mismatched details, expired IDs, damaged documents, or technical glitches.
  • Solutions involve double-checking information, using a clear ID photo, updating profiles, clearing browser cache, checking platform updates, waiting, and contacting customer support.

PrizePicks provides sports enthusiasts with an engaging platform where they can speculate on players’ performances and participate in daily fantasy sports. It is possible, however, for users to experience issues from time to time on any online platform. “Failed to verify identity” is among the most common problems users encounter with PrizePicks. You might be frustrated by this error, but do not fret – we have some solutions to help you resolve it. 

What is a “PrizePicks Failed to Verify Identity” Error?

How to Fix Failed to Verify Identity on PrizePicks (2024)

In order to solve the “PrizePicks Failed to Verify Identity” error, it is important to understand why it occurs. Typically, this error occurs when the platform cannot confirm your identity using the information you provided when you created your account. There may be various reasons for this, like mismatched details, document issues, or technical errors.

PrizePicks app “Something went wrong. Please ensure you are in a valid location before signing in”

What is the reason PrizePicks failed to verify your identity?

  1. PrizePicks may be unable to verify your identity if you use a different document type.
  2. It is possible that PrizePicks cannot verify your identity if your ID has expired or no longer works.
  3. Your ID may not be able to be verified by PrizePicks if it is damaged or otherwise difficult to read.
  4. You may be unable to verify your identity if you make a mistake entering your personal information.
  5. PrizePicks’ verification system may also have been glitchy, preventing PrizePicks from verifying your identity.

How to Solve Failed to Verify Identity on Prize Picks

If you’re facing the “Failed to Verify Identity” error on PrizePicks, follow these steps to troubleshoot and resolve the issue:

Double-Check Your Information

You should first review the information you entered during the account creation and verification processes. It is important that the information on your identification documents matches the information on your name, date of birth, and other personal details. It is possible to fail the identity verification even if there is a small discrepancy.

Use A Clear, Well-lit Photo

It is best to take a clear, well-lit picture of your ID so that it can be read easily. It is recommended to avoid using a blurry or distorted picture, as this may cause problems during the verification process.

Check That Your ID Is Valid And Not Expired

It is possible that PrizePicks cannot verify your identity if your ID has expired or no longer works. Due to the fact that expired or invalid IDs cannot prove your identity, they are not considered reliable.

Verifying your identity on PrizePicks relies on your current and valid ID. Make sure your ID is current and valid.

Update Your Profile

Go to your PrizePicks profile and ensure all the information is up-to-date. It is important that you verify the details of your address, phone number, and other details. Ensure that any outdated or incorrect information is updated and that the identity verification process is attempted again.

Clear Browser Cache and Cookies

There are sometimes technical issues that can lead to identity verification failures. It is a good idea to clear your browser’s cache to remove any stored data that may be causing conflict. Once this is done, retry the verification process.

  1. On your computer, launch the Google Chrome browser.
  2. Afterwards, click on the three dots in the top-right corner to open the menu.
  3. From the dropdown menu, select “Settings“.
  4. Thereafter, click “Privacy and security” from the left sidebar.
  5. Now, in the “Privacy and Security” section, click “Clear browsing data.”Privacy and Security
  6. Select a time range. Choosing “All time” will result in a comprehensive clean-up.
  7. Afterwards, make sure “Cookies and other site data” and “Cached images and files” are checked.
  8. To delete the selected items, click “Clear data“. You will need to close and reopen Chrome.Clear Your Browser Cache And Cookies

Check for Platform Updates

It is imperative that you use the most recent version of the PrizePicks application or access the platform through a web browser that has been updated. In order to solve the identity verification problem, developers frequently release updates that fix bugs and improve overall functionality.

Wait and Retry

It is possible for the error to be temporary in some cases. You might want to give it some time and then try the authentication process again later. You may not need to take any additional steps to resolve temporary server issues or system errors.

Contact PrizePicks Support Team

Contact PrizePicks Support Team

Once you’ve updated your profile and checked your information, and the error persists, please contact PrizePicks customer support. Your account representative can provide valuable insight into your specific issue and walk you through the steps you need to take to fix it.

How to Verify Your ID on PrizePicks Easily

PrizePicks requires you to provide a photo of a government-issued ID to verify your identity. Documents like driver’s licenses, passports, national identification cards, or similar ones can be used. Here are the steps to start the verification process:

  1. Create an account on PrizePicks and sign in.How to Verify Your ID on PrizePicks
  2. In the app, find the “Verify Identity” section (usually hidden in your account settings).
  3. Afterwards, you must follow the instructions provided to capture a clear photo of your ID. It is important to ensure that the ID is visible and not distorted or blurry.
  4. You will need to enter additional information, such as your name, date of birth, and address.
  5. Please submit your ID and personal information.

A verification specialist typically reviews your ID after submitting it to PrizePicks. Your account will be verified if your ID meets the platform’s requirements and standards, giving you access to begin playing. Your ID may be rejected at the initial review, but you may be asked to submit a better photo or another ID if yours was rejected.

How Long Does PrizePicks Take To Verify?

PrizePicks doesn’t offer any information regarding how long it takes to verify identity since it depends on a number of factors.

It usually takes PrizePicks 48 hours to verify a user’s account. You may have to wait longer if your ID is under review or if there are issues with your account.

It would be best to contact PrizePicks customer support if you are concerned about the time it takes to verify your identity.

Your verification manager should be able to provide you with an update on the status of your application and provide an estimated timeline.


Daniel Carver
Daniel Carverhttps://itechhacks.com/
Daniel is a senior content writer at the iTech Hacks. He's having 8 years of experience in Technology and troubleshooting topics. Coming from a background of engineering, you will often see his writing stuff related to How To's, Android, and iOS.


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