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Fix: Chase It Looks Like This Part of Your Site Isn’t Working Right Now


Banks like JPMorgan Chase are among the largest in the country and offer a wide range of products and services. The company provides mortgages, auto loans, and credit cards and has one of the largest credit card selections in the market. A bank with a website can compete with an online-only bank in terms of customer experience. In the 2022 J.D. Power U.S. National Banking Satisfaction Study.

While Chase has a good checking account, it does not have a good savings account, and there are some fees that are hard to avoid. But, it has some issues, as many users reported that they recently started getting an error message that says, “It Looks Like This Part Of Your Site Isn’t Working Right Now,” that’s the reason why we are here. In this article, you will learn how to resolve this error message. So, let’s get started with the guide. 

What Are The Common Causes of the Error?

What Are The Common Causes of the Error?

  1. Temporary Server Issues: There might be a temporary issue with Chase servers or maintenance taking place, which can cause this error to occur.
  2. Browser or App Compatibility Issues: Older versions of your browser or the Chase mobile app may not be compatible with current versions of the website.
  3. Internet Connection Problems: Instabilities in your internet connection can interfere with your device’s communication with Chase servers, resulting in this error.
  4. Cache and Cookies: When your browser accumulates cache and cookies, they can sometimes cause your website to malfunction.
  5. Account-Specific Problems: Sometimes, account-specific issues or restrictions can result in this error message.

Fix “It Looks Like This Part Of Your Site Isn’t Working Right Now” On Chase

Here are some fixes that will help you resolve the error message ”It Looks Like This Part Of Your Site Isn’t Working Right Now” On Chase:

Fix 1: Check Details Of the Charge

Check Details Of the Charge

  • Using the Chase app or account, you can review the details of the charge or transaction.
  • Look through the list of transactions to find the unauthorized charge.
  • To view the details of the charge, click on the arrow on the right side of the entry.
  • Using this feature, you can view merchant details, payment modes, addresses, descriptions, and other information about online and offline transactions. If the transaction is pending, you will not be able to view these details.

Fix 2: Check for Server Status

You can check the status of the Chase website by visiting its server status page. In case Chase’s server is down, you will not be able to fix the Site Isn’t Working Right Now error on Chase. If you experience problems accessing the Chase website, wait a few minutes and try again.Check for Server Status

It is essential that your bank servers are responsive so you can access your Chase account online. On Chase’s website, users usually encounter the message “It Looks Like This Part Of Your Site Isn’t Working Right Now” because of this reason.

You can determine if the error message on Chase’s website is being caused by a problem with your bank’s server by checking the status of your bank’s server.

Fix 3: Check Whether It Is A Fraud

Verify if you made the payment or if it was made by someone else after viewing the details of the charge. You should report the fraud to Chase customer service if the payment wasn’t made by you and you hadn’t given someone your card at that time.

Fix 4: Update Your Browser or App

There are many reasons why websites fail, including outdated browsers or mobile apps. Your browser or Chase mobile app should be updated to the latest version. To update them, follow these steps:

#1. For Google Chrome:

  1. In the top-right corner, click the three dots to access the menu.
  2. Click “Help” and then “About Google Chrome.”Make Sure Your Browser is Updated
  3. If updates are available, Chrome will automatically install them.

#2. For Mozilla Firefox:

  1. To open the menu, click on the three horizontal lines in the top-right corner.
  2. Click on “Help” and then “About Firefox.”Update Firefox
  3. If there are any updates available, Firefox will download them and install them.

#3. For the Chase Mobile App (iOS and Android):

  1. For iOS devices, go to the App Store, and for Android devices, go to the Google Play Store.
  2. You can check if an update is available by searching for “Chase.”
  3. Click “Update” if an update is available.

When you have updated your browser or app, restart it and try to access Chase again. Proceed to the next step if the It Looks Like This Part Of Your Site Isn’t Working Right Now error persists.

Fix 5: Report and Lock Your Card

Make sure your card is locked so that fraudulent transactions cannot take place. You will not be able to make new purchases if your card is locked, but recurring purchases will continue to be possible.

In case your credit card is being used for fraudulent purposes, please call 1-800-955-9060. To report a fraud committed using your debit card, call 1-800-978-8664. If your credit or debit card has been compromised, you should report it as soon as possible on these helpline numbers.

Fix 6: Test Your Internet Connection

Internet Health Test

There’s a problem with this part of your website right now, but it seems to be caused by an error on the Chase team’s end. However, sometimes an unstable internet connection can cause this problem. For users to be able to access the Chase website, they must have access to a stable and active internet connection.

It is important to ensure that you have a reliable and fast network. Nevertheless, to check if your internet connection is fast and seamless, you can use your device to perform a speed test. It may be necessary to restart your router if your internet connection is poor. So, follow these steps to restart your router or modem:

  • Make sure the router and modem are unplugged. After 30 seconds, plug in the modem. Turn it on.
  • Let it sit for at least one minute. After that, connect the router. To turn it on, press the power button.
  • Do not use or test any device until you have waited at least two minutes.Power Cycle the Router

It can also be helpful to move your router closer to your devices to improve WiFi performance. Consequently, you will be able to access the Chase website on your device and strengthen your WiFi signal.

Fix 7: Clear Your Browser Cache and Cookies

Your browser cache and cookies may have accumulated over time, causing the error. Clean them up if the It Looks Like This Part Of Your Site Isn’t Working Right Now error persists. Here are some general steps to follow:

#1. For Google Chrome:

  1. In the top-right corner, click the three dots to open the menu.
  2. In the “More tools” menu, click “Clear browsing data.”Clear Your Browser Cache And Cookies
  3. To clear all data, choose “All time“.
  4. Ensure that “Cookies and other site data” and “Cached images and files” are selected.
  5. Then click “Clear data.”Clear Your Browser Cache And Cookies

#2. For Mozilla Firefox:

  1. In the top-right corner, click on the three horizontal lines to open the menu.
  2. Go to the “Options” menu.
  3. Click on “Cookies and Site Data” at the bottom of the page.
  4. To clear your data, click the “Clear Data” button.
  5. Ensure that “Cookies and Site Data” and “Cached Web Content” are both selected.
  6. Click “Clear.”

Then, try accessing the Chase website again after clearing your browser’s cache and cookies. Congratulations if you have been able to resolve the issue! Otherwise, move on to the next step.

Fix 8: Try a Different Browser or Device

Use another web browser or device to try accessing Chase if the issue persists. It can help identify whether your setup is causing the issue. You can, for instance, use Mozilla Firefox or Microsoft Edge instead of Chrome.

Fix 9: Update The Chase App

Please make sure you have the latest version of the Chase app from the App Store (iOS) or Google Play Store (Android). There are technical glitches and bugs that have been fixed in an updated version.

It is possible for out-of-date apps to crash or stop working. Once your Chase app is updated, you can begin using its features. It will only take a few seconds.

Using the Chase app should now be seamless, and the “It Looks Like This Part Of Your Site Isn’t Working Right Now” error message should no longer appear.

Fix 10: Contact Chase Support

Contact Chase Support

When none of the above steps solves the issue, get in touch with Chase customer service. It is likely that your account information will be available to them so they can investigate whether there are any account-specific problems causing the error. Chase offers customer support via their website, mobile app, or telephone number.

Does Chase Refund Unauthorized Charges?

Your debit card will be refunded if unauthorized charges are made to your account while you are still carrying the card.

In case of unauthorized charges made with your card or account information, Chase’s Zero Liability Protection will protect you.

Sum Up

So, that’s all we have for you on how to fix the error message It Looks Like This Part Of Your Site Isn’t Working Right Now on Chase. We hope that you find this article helpful. However, in case you need more info, comment below and let us know. 


Daniel Carver
Daniel Carverhttps://itechhacks.com/
Daniel is a senior content writer at the iTech Hacks. He's having 8 years of experience in Technology and troubleshooting topics. Coming from a background of engineering, you will often see his writing stuff related to How To's, Android, and iOS.


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