Square Not Working or Down? Complete Guide to Fix Square Issues (2025)

Key Takeaways

Checking the current Square outage status online helps you quickly determine if Square is down for everyone or just having local issues.
Most Square problems like the Square app not working or POS issues can be fixed by updating software, restarting devices, or troubleshooting your internet connection.
Always have backup payment methods available so your business can keep running smoothly, even during Square outages or service disruptions.

Are you having trouble with Square today? Wondering, “Is Square down right now?” or frustrated because your Square app or POS system isn’t working? You’re not alone. Square outages and service disruptions can impact thousands of businesses across the country, causing lost sales and customer headaches. In 2025, many users have searched for answers to “Square not working,” “Square outage today,” and “Square issues” after seeing errors or payment failures.

If you’re asking, “Why is Square down?” or searching for the latest Square outage map, this guide is for you. Here, you’ll find the latest information on Square status, common reasons for Square outages, and step-by-step fixes to get your Square system back up and running.

Contents show

Is Square Down Today? How to Check Square Outage Status

If you’re seeing errors with Square or wondering, ‘Is Square down today?’ the first thing to do is check whether it’s a widespread Square outage or just a local issue. Square outages can affect thousands of users, causing payment failures and disruptions across many businesses. Knowing how to verify the current Square status saves you time and frustration.

How to Check If Square Is Down

Downdetector Square Status Page: Head to Downdetector’s Square status page for real-time outage updates. Here you’ll find live user reports, an outage map, and recent spikes in Square issues.

Official Square Status Page: Visit the official Square status page to see if Square has acknowledged any outages, server downtime, or scheduled maintenance.
Square Twitter/X Updates: Check @Square on Twitter/X for official outage alerts, real-time updates, and restoration timelines.
Google Search for “Square outage today” or “Square issues today”: News and business tech sites sometimes publish coverage if there’s a major Square service disruption.

What to Watch For

Widespread Reports: Multiple user complaints or a spike in reports indicate a likely Square outage.
Outage Maps: Downdetector’s map shows if Square problems are regional or nationwide.
Official Notices: Square’s status page displays current issues and estimated time to resolution.

If Square is down for everyone, your best option is to wait for their technical team to restore service. If the problem appears isolated, keep troubleshooting using the steps outlined in this guide.

Square POS Not Working? Fix Common Square Issues and Outages Today

If you’ve checked and confirmed Square is down or not working, don’t worry—there are several steps you can take to minimize disruption and potentially restore service quickly. This guide covers every angle, whether the problem is with Square’s servers, your device, your internet, or the Square app itself. Follow these proven solutions whenever you’re experiencing Square issues, Square POS not working, or a suspected Square outage.

1. Confirm the Square Outage Status

Before you start troubleshooting, double-check if Square is down right now:

Visit the Statusgator Square status page for live outage reports and Square outage maps.
Check the official Square status page for announcements about ongoing issues or scheduled maintenance.
Look for updates on Square’s Twitter/X account for immediate alerts about Square server outages.

If you see widespread reports of Square being down, it’s likely a server-side issue. In that case, you may have to wait for Square’s team to resolve the outage.

2. Test Your Internet Connection

Many Square errors are actually caused by local network issues, not Square outages. To rule this out:

Restart your WiFi router or switch to a different network, such as mobile data.
Run a quick speed test to ensure your internet is stable.
Try disconnecting and reconnecting your device to the network.
Move closer to your WiFi access point or try using a wired connection if possible.

Tip: If other websites and apps aren’t loading either, the problem is probably your internet connection, not Square.

3. Restart the Square App or Your Device

A simple restart can often fix issues like “Square app not working” or “Square POS down”:

On smartphones/tablets: Swipe up or use the app manager to close the Square app completely, then reopen it.
On Square Terminal/Register: Power off the device, wait for 30 seconds, then power it back on.
On desktop: Close your browser or Square dashboard tab and reopen it.

Restarting clears temporary glitches and may help the Square app reconnect to servers after a brief Square outage.

4. Update the Square App and Device Software

Outdated software is a common cause of Square issues:

Go to the App Store (iOS) or Google Play (Android) and check for updates to the Square app. Install the latest version if available.
If you use Square hardware (Square Terminal, Square Register), check for system updates in device settings and install them.

Make sure your device’s operating system is up to date as well.

Keeping everything updated ensures compatibility with Square’s servers and can prevent many common errors.

5. Clear Square App Cache and Data

Corrupted cache or data files can cause Square to stop working or crash:

Android: Go to Settings > Apps > Square > Storage > Clear Cache and Clear Data.
iOS: Uninstall the Square app, then reinstall it from the App Store.

Log back in with your Square credentials after clearing cache/data and see if the issue is resolved.

6. Try a Different Device or Browser

If Square is still not working on your primary device, test it elsewhere:

Use Square on another phone, tablet, or computer to see if the issue persists.
If using Square in a browser, try a different browser (Chrome, Firefox, Safari).

This can help identify if the problem is device-specific or a broader Square outage.

7. Check for Square POS Hardware Issues

For businesses using Square POS hardware, make sure:

All cables and connections are secure.
The device is properly powered and not overheating.
Accessories like receipt printers and barcode scanners are functioning.

If a particular hardware component isn’t working, try disconnecting and reconnecting it, or restart the device.

8. Disable VPNs, Firewalls, or Ad-Blockers

Some network tools or browser extensions can interfere with Square’s connectivity:

Temporarily turn off any VPN or firewall and reload the Square app or site.
Disable browser ad-blockers or privacy extensions if using Square online.

9. Review Account and Payment Status

If you’re seeing payment errors or transaction failures, log into your Square Dashboard to:

Check for account holds, restrictions, or alerts.
Confirm your payment methods and bank details are current.
Resolve any pending issues flagged in your Square account.

10. Contact Square Customer Support

If you’ve tried all troubleshooting steps and Square is not working for you but not for everyone else:

Visit Square Support for live chat, email, or phone assistance.
Provide details like your device type, error messages, and what you’ve already tried.
Square offers 24/7 customer service for urgent payment or account issues.

11. Use Alternative Payment Methods During a Square Outage

If Square is down nationwide or in your region and payments are urgent:

Accept cash, checks, or use alternative digital wallets (like PayPal, Venmo, or Zelle) if possible.
Inform customers about the issue and let them know when you expect Square service to return.
Keep receipts and manual transaction records for later entry into your Square account when service is restored.

12. Monitor Square Outage Updates and Recovery

Keep an eye on the Downdetector Square status page and Square’s official updates. Most Square outages are resolved within a few hours, but being informed helps you plan and communicate with your customers.

What to Do If Square Is Down Nationwide

When Square is down for everyone, here’s what you can do:

Accept cash or alternative payments (PayPal, Venmo, traditional credit card terminal).
Let customers know about the outage with a sign or social media post.
Monitor Downdetector Square Outage Map for updates on affected areas.
Bookmark Square Status Page for the latest updates.

Most Square outages are resolved within a few hours. Nationwide disruptions are rare, but can happen due to technical problems, cyberattacks, or major updates.

Conclusion

If Square is not working or you’re dealing with a Square outage, don’t panic—most issues are temporary and fixable. Always check if Square is down using Downdetector or the official Square status page. Then, follow the troubleshooting steps outlined here to quickly resolve most Square issues, whether it’s with the app, payments, or POS system. Keep a backup payment option handy just in case, and check for updates from Square if you notice problems today. With a little preparation, you can handle any Square outage and keep your business running smoothly.

ALSO READ: