Do you face difficulties while using Reddit chats? Well, this guide will show you this guide will show you how you can fix if you can’t open or load the Reddit Chat window on a desktop PC or Mobile. Well, talking about this issue, then it is started occurring since the last Windows or Android security update. This might occur just because it faces a compatibility issue with the Reddit app. But, now nothing to worry about as we have some fixes to this problem. So, let’s get started with them.
Fix Can’t Open or Load Reddit Chat Window on Desktop PC or Mobile
Reddit’s server is one of the most common problems that prevent the chat window from loading or opening. It is possible for Reddit’s server to go down and cause an interruption in users’ experience. You cannot change this situation, so you have to wait for Reddit to resolve it and return the chat feature. But you can try these basic fixes to check if these fixes help:
Restart Your Device
Sometimes, a simple reboot is enough to resolve this kind of error. Well, this happens whenever there are some random cache files or bugs appearing on your device, and this can only be fixed when you reboot your device. So, you must also restart your device and check whether it helps.
Use The Reddit App or Browser
It is possible to solve the problem by switching to a different browser if you experience the error when using Reddit on your Windows PC or Mac. In some cases, the problem is due to the browser, so switching to another one may be helpful.
Reddit offers a mobile app for iPhones and Android phones if that does not work. On your smartphone, launch the Google Play Store or the App Store if you don’t already have the Reddit app.
Find Reddit and select the Reddit app from Reddit Inc. After that, download the app for Android or iOS. Then, log in using the same account and check whether it helps or not.
Check the Internet And Power Cycle Your Router
This kind of error also occurs when there is no proper internet connection. Due to this, it is imperative that your device is connected to a proper high-speed internet connection.
However, in case you already have connected to an internet connection, then you must have to check whether it gives you the proper speed or not. Hence, to do this, you must try checking your internet speed using the Speedtest.net website.
Meanwhile, if you find that your WiFi isn’t working properly, power cycle your router, as this will help you resolve the network issue. So, try this and check whether it helps or not.
Disable The Antivirus
There are also chances that your antivirus might be the main culprit behind why you can’t open or load the Reddit Chat window on a desktop PC or Mobile. Therefore, in case you are using antivirus software, then disable it on your PC and uninstall it from your mobile devices:
- Open the Settings page.
- Go to the Privacy & Security.
- Now, hit Windows Security.
- Then, tap on Virus & Threat Protection.
- After that, hit Manage Settings.
- Finally, turn off the Real-Time Protection.
Delete Browser Cache
Suppose in case you are using the Reddit forum on the browser and facing this issue; then possibilities are there that there is some cache data stored on your device due to which this happens.
So, you must try clearing your browser or app cache data to resolve the problem if you can’t open or load the Reddit Chat window on a desktop PC or Mobile. Therefore, you must perform these steps in order to remove the cache files:
For Mobile App:
- Initially, tap on the Reddit app.
- Then, select the Info button.
- Afterward, the Clear Data option.
- Then, select Clear Cache.
- Firstly, open Chrome.
- Then, tap on the three-dot button.
- Afterward, go to More Tools.
- Then, click on the Clear Browsing Data option from the drop-down menu.
- Now, hit the Clear Data option on the next page.
Make Sure The App Is Updated
Did you check whether the Reddit app is updated on your mobile device or not? Well, possibilities are high that you are facing this problem just because you are using an older version of the Reddit app, which might not be compatible with the latest OS built.
It is therefore important to ensure the app you are using is up-to-date. However, once you update your Reddit app, you will find that the can’t open or load Reddit Chat window on desktop PC or Mobile automatically gets resolved.
Contact Support Team
You can contact Reddit moderators for help if none of these troubleshooting methods work for you. It is possible to check your Reddit account and see if something is wrong. There are times when shadowbanned accounts prevent chat windows from loading.
You may experience a shadowban on Reddit if some moderators partially ban or suspend your account. Some functions of Reddit, such as starting a chat conversation, are disabled. You can, nevertheless, use most of the site’s features as usual. It may be possible to appeal the suspension or account restriction by contacting the Reddit official at https://www.reddit.com/appeals/
So, I hope you are now familiar with the fixes in order to resolve if you can’t open or load the Reddit Chat window on a desktop PC or Mobile. Therefore, try them all and let us know in the comment section which one helps you the most.