HomeGuides7 Ways to Fix Reddit Can’t Open or Load Chat Window in...

7 Ways to Fix Reddit Can’t Open or Load Chat Window in Desktop or Mobile


Key Takeaways
  • Guide to fix Reddit chat window loading issues on desktop and mobile after recent Windows or Android updates
  • Restart device, switch browsers, check internet connection, and disable antivirus to troubleshoot the problem
  • Clear browser/app cache, update Reddit app, and contact Reddit support if issues persist, providing a comprehensive solution.

Do you face difficulties while using Reddit chats? Well, this guide will show you this guide will show you how you can fix if you can’t open or load the Reddit Chat window on a desktop PC or Mobile. Well, talking about this issue, then it is started occurring since the last Windows or Android security update. This might occur just because it faces a compatibility issue with the Reddit app. But, now nothing to worry about as we have some fixes to this problem. So, let’s get started with them.

Do you face difficulties while using Reddit chats?

Well, this guide will show you how to fix issues if you can’t open or load the Reddit Chat window on a desktop PC or mobile device. This problem has been occurring since the last Windows or Android security update, possibly due to a compatibility issue with the Reddit app. But don’t worry, we have some fixes for this problem. Let’s get started!

Fix Can’t Open or Load Reddit Chat Window on Desktop PC or Mobile

Reddit’s server is one of the most common problems that prevent the chat window from loading or opening. It is possible for Reddit’s server to go down and cause an interruption in users’ experience. You cannot change this situation, so you have to wait for Reddit to resolve it and return the chat feature. But you can try these basic fixes to check if these fixes help:

Restart Your Device

Restart Android Device

Sometimes, a simple reboot is enough to resolve this kind of error. Well, this happens whenever there are some random cache files or bugs appearing on your device, and this can only be fixed when you reboot your device. So, you must also restart your device and check whether it helps. 

Use The Reddit App or Browser

It is possible to solve the problem by switching to a different browser if you experience the error when using Reddit on your Windows PC or Mac. In some cases, the problem is due to the browser, so switching to another one may be helpful.

Reddit offers a mobile app for iPhones and Android phones if that does not work. On your smartphone, launch the Google Play Store or the App Store if you don’t already have the Reddit app.

Find Reddit and select the Reddit app from Reddit Inc. After that, download the app for Android or iOS. Then, log in using the same account and check whether it helps or not.

Check the Internet And Power Cycle Your Router

Power Cycle the Router

This kind of error also occurs when there is no proper internet connection. Due to this, it is imperative that your device is connected to a proper high-speed internet connection.

However, in case you already have connected to an internet connection, then you must have to check whether it gives you the proper speed or not. Hence, to do this, you must try checking your internet speed using the Speedtest.net website.

Meanwhile, if you find that your WiFi isn’t working properly, power cycle yosur router, as this will help you resolve the network issue. So, try this and check whether it helps or not. 

Disable The Antivirus

There are also chances that your antivirus might be the main culprit behind why you can’t open or load the Reddit Chat window on a desktop PC or Mobile. Therefore, in case you are using antivirus software, then disable it on your PC and uninstall it from your mobile devices:

  1. Open the Settings page. 
  2. Go to the Privacy & Security.How To Disable Windows 11 Firewall?
  3. Now, hit Windows Security.
  4. Then, tap on Virus & Threat Protection.
  5. After that, hit Manage Settings.Disable Windows Firewall/ Antivirus
  6. Finally, turn off the Real-Time Protection.Disable Windows Firewall/ Antivirus

Delete Browser Cache

Suppose in case you are using the Reddit forum on the browser and facing this issue; then possibilities are there that there is some cache data stored on your device due to which this happens.

So, you must try clearing your browser or app cache data to resolve the problem if you can’t open or load the Reddit Chat window on a desktop PC or Mobile. Therefore, you must perform these steps in order to remove the cache files:

For Mobile App:

  1. Initially, tap on the Reddit app.
  2. Then, select the Info button. 
  3. Afterward, the Clear Data option.
  4. Then, select Clear Cache.clear cache of LG IMS App

For Browser:

  1. Firstly, open Chrome.
  2. Then, tap on the three-dot button.
  3. Afterward, go to More Tools.
  4. Then, click on the Clear Browsing Data option from the drop-down menu.Clear Cache Files
  5. Now, hit the Clear Data option on the next page.Clear Cache Files

Make Sure The App Is Updated

Did you check whether the Reddit app is updated on your mobile device or not? Well, possibilities are high that you are facing this problem just because you are using an older version of the Reddit app, which might not be compatible with the latest OS built.

It is therefore important to ensure the app you are using is up-to-date. However, once you update your Reddit app, you will find that the can’t open or load Reddit Chat window on desktop PC or Mobile automatically gets resolved. 

Contact Support Team

You can contact Reddit moderators for help if none of these troubleshooting methods work for you. It is possible to check your Reddit account and see if something is wrong. There are times when shadowbanned accounts prevent chat windows from loading.

You may experience a shadowban on Reddit if some moderators partially ban or suspend your account. Some functions of Reddit, such as starting a chat conversation, are disabled. You can, nevertheless, use most of the site’s features as usual. It may be possible to appeal the suspension or account restriction by contacting the Reddit official at https://www.reddit.com/appeals/

Wrapping Up

So, I hope you are now familiar with the fixes in order to resolve if you can’t open or load the Reddit Chat window on a desktop PC or Mobile. Therefore, try them all and let us know in the comment section which one helps you the most. 


Daniel Carver
Daniel Carverhttps://itechhacks.com/
Daniel is a senior content writer at the iTech Hacks. He's having 8 years of experience in Technology and troubleshooting topics. Coming from a background of engineering, you will often see his writing stuff related to How To's, Android, and iOS.


Please enter your comment!
Please enter your name here