The Voice over Internet Protocol (VOIP) business is expected to grow to a total size of US$ 88710 million in 2024 from US$ 78100 million in 2019, according to a study, representing a 3.2% revenue growth. The industry has seen an uptick in business over the previous decade, because of improved internet access, and more advanced services.
So what is VOIP? How does it work, and what is the most advanced VOIP service currently available on the market? Read on to find out.
What is VoIP and how it works?
VOIP works very differently from traditional telephones. In standard telephones, audio data is converted into electronic signals that are sent over through a wireless network or phone lines before reaching the other phone. The technical term for such a system is Public Switched Telephone Network (PSTN). In the case of VOIP, the change of audio data to electronic signals does not occur. What happens is that the audio is instead converted into Internet Protocol (IP) data packets and sent through the internet from one place to another. Any device with an internet connection can, therefore, use VOIP for communication. VOIP is thus not limited to mobile phones.
There are plenty of home VOIP providers that offer a variety of different features, though Axvoice is among the most advanced. It offers competitive pricing, more features, improved accessibility, and reliable tech support.
So is Axvoice among the best home voice providers for 2020? Let’s review some of the features it has to offer and explore them in a bit more detail.
Incoming Call Features:
- Call waiting with Caller ID: If you receive another call, you’ll hear a small beep that notifies you. You can see the caller ID of the second call, and switch back and forth if required, without being disconnected from either.
- Call blacklisting: You can use Axvoice to block unwanted numbers with a very intuitive process. Just add their numbers to the blacklist and Axvoice will manage the rest.
- Do not disturb: Phone calls can be annoying if you’re in the middle of an important meeting or getting a good night’s sleep. You won’t hear call notifications with the feature, though you can always check who called you and when.
- Call filtering: You can use the call filtering option to assign incoming calls from your VOIP to either a different device or your mobile phones. Furthermore, you also have the option of deciding to answer certain callers from a different number. It’s a useful feature to have if, for example, you want to speak with your family on your phone when you’re at work.
- Simultaneous Ring: You can add certain numbers to Axvoice and use the Simultaneous Ring feature. The service will alert you on different devices if a call is received. That way, you won’t have to worry about missing an important call just because you were away for a minute or two.
- Anonymous call rejection: Axvoice provides the feature of letting you block unknown calls if you’re not in the mood to talk to strangers.
Outgoing Call Features:
- Caller ID blocking: If you wish to make a call but do not want your caller ID to show up on the other device, you can do so via Axvoice. The feature is especially handy if you don’t want others to call you back, or if you wish to remain anonymous.
- Conference calls: You can use the three-way conference calling feature. It’s a useful feature to have whether it is for your business or your family.
- Music-on-hold feature: The music-on-hold feature is quite useful if you’re using Axvoice for your business. The service will play music for your client that keeps their attention when you place them on hold.
- Enhanced 911 support: With traditional phones, you need to inform 911 about your location. However, Axvoice can do that for you by informing the emergency services of your location the moment you make a call. This is a very important feature to have in a VOIP service because it helps to ensure you receive help as quickly as possible.
- International call blocking: Want to save up on the charges for making international calls? Just activate the international call blocking feature, and Axvoice won’t let international calls through. You can always disable the option if required.
- Access to multiple codecs: The service offers the best voice quality for calls. It can also use different codecs that control the amount of bandwidth used. This can help in saving up on your internet bills.
- Multiple-digit dialing: Axvoice offers 7, 10, and 11 digit dialing options, so the dialing process is easy, even if you want to make international calls.
- Alternate Caller ID: By using the alternate caller ID function, you can save up on your bills. Use Axvoice, and make sure the call recipient sees a different number. You won’t have to purchase different phone lines either. It’s a very useful tool if you’re running a business, and have to make plenty of calls.
Many of the features listed above are available with other home VOIP providers as well. However, Axvoice provides many more advanced features that make it among the best home voice providers for 2020.
Let’s go over the advanced tools, too.
- Call logs: Axvoice allows you to obtain records for incoming, outgoing, and missed calls. You can access the record through your online account.
- Enhanced voicemail: You can access your voicemail remotely through any other device. Just login to your online account, and listen to the voicemails.
- Softphone support: You can make calls via any other device by downloading the softphone support app. You will be using your existing Axvoice package and don’t even need physical access to your Axvoice device.
- Free in-network calls: All calls made within the Axvoice network are completely free!
- Failover management: Specify a number and Axvoice will transfer calls to that number if the internet is down or if there’s a power outage.
- Find me/ follow me tool: This is a routing feature that gives you sequential notifications on multiple devices in a predetermined order. It’s a pretty handy feature if you receive a large number of calls.
That’s quite a large list of features that you can get from a VOIP service. The process of shifting to Axvoice is hassle-free too. What’s more, you don’t even need to get a different VOIP line if you have a landline. You also have the option to use your older VOIP device with Axvoice.
There are a couple of optional features that you can get access to at only a small sum. For example, if you want virtual numbers, you can get one for just $3.99 a month. If you’re running a business, you can opt for a toll-free number at a small cost, too.
Axvoice’s unlimited residential plan comes in at $8.25 a month. The service offers a wide variety of packages that are suited to your needs.
Verdict:
With the ability to make calls to over 37 international destinations, cutting-edge calling features, ease-of-use, crystal clear voice quality, and affordability, Axvoice is among the most advanced home VOIP providers currently on the scene.
