HomeGuidesCarter’s Credit Card Login, Payment, Customer Service (2024)

Carter’s Credit Card Login, Payment, Customer Service (2024)


Carter’s is the leading and most popular name in baby’s and children’s clothing chains, located in over 600 locations in the United States.

They have partnered and started offering credit cards to users that can be used only in their stores, the OshKosh B’Gosh and Skip Hop brands owned by the same parent company. However, this card is one of the market’s best, offering you various perks and rewards points in every transaction.

We’ll discuss Carter’s Credit Card Login, Payment, and Customer Service in detail in this article so that you don’t face problems managing your account.

How to Register for Carter’s Credit Card Online Access?

If you have been using Carter’s Credit Card but not registered for online access, you won’t be able to log in to your account. So, it’ll be better for you to complete the registration process first.

  • Navigate to the official website of Carter’s Credit Card and click the ‘Register Now’ button at the upper right.

Register Now

  • On the next page, enter your Account Number, Postal Code, and Last Four Digit of your SSN, and once done, click “Find My Account.”

Carter’s Credit Card Login, Payment, Customer Service (2023)

  • Now, the portal will verify your information and allow you to create a new username and password for your account. So, enter accordingly and remember the credentials to log in to your account in the future.

Carter’s Credit Card Login Process

Now, you have your username and password ready that you need to use to log in to Carter’s Credit Card account and manage that easily. For that, just go through the following steps:

  • First, open the official webpage of Carter’s Credit Card using any secure browser.
  • Here, click on the Sign in option.

Carter’s Credit Card Login, Payment, Customer Service (2023)

  • Now, enter your username and password, and sign into your account.

Sign In To Carter's Credit Card

That’s it, and it’ll take you to your Credit Card account dashboard, where you can see your information and manage it easily.

How to Retrieve Carter’s Credit Card Login Information?

If you have registered for Carter’s Credit Card login and don’t remember the details, you won’t be able to log in to your account. But, thankfully, its webpage has the option to recover the details quickly.

Carter’s Credit Card Login, Payment, Customer Service (2023)

  • You’ll see the “Forget Username/Password?” option under the Login button; click that.

Forgot Username and Password

  • Then, it’ll ask you for your Account Number or Username, ZIP or Postal Code, and the Last Four Digits of your SSN. So, enter those details accurately and hit Find My Account.Carter’s Credit Card Login, Payment, Customer Service (2023)
  • Now, you’ll see your account on the next page, and you need to follow the on-screen instructions to recover your details.

How to Make Carter’s Credit Card Payment?

Making Carter’s Credit Card payment isn’t arduous, but it might be for you if you do this for the first time.

There are two methods available: one is online, and another one is by sending the money order to their physical address.


This method is the most convenient as you can do that at home using a web browser or computer. But you need to be a registered online Carter’s Credit Card user.

If you have the login credentials, follow the steps below to make your credit card payment easily.

  • First, log in to your Carter’s Credit Card account through the steps mentioned above.
  • Then, select the My Account option at the window’s top side.
  • After that, it’ll open many options, and you must click “Make a Payment.
  • On the next screen, enter the credit card details to which you want to make payment.
  • Then, select any payment method and complete the transaction.


This method isn’t as convenient as the first one, but it’ll suit you if you want to go for the offline process.

You just need to use the U.S.A. postal services and send a check or money order to the following address-

  • Comenity Capital Bank PO Box 183003 Columbus, OH 43218-3003.

After the authorities receive it, they’ll clear the due and extend the limit again. But, you should do this quickly so the post is delivered fast.

Carter’s Credit Card Customer Service

If you face any issues while using Carter’s Credit Card, you can inform them through customer service. There are two ways to do that you can reach out to them directly at their office address, or you can connect with them through a call.

Their customer care number is 1-877-563-5767, and their TDD/TTY number is 1-888-819-1918. But the working hours are from Monday to Saturday from 8:00 am to 9:00 pm and closed on Sunday.

If the customer service executive doesn’t solve your problem, you can also physically visit their office. The address is ‘Comenity Capital Bank, PO Box 183003, Columbus, OH 43218 3003.’


So, this was the information about Carter’s Credit Card login, payment, and customer service. Hopefully, you have understood the process easily. If you encounter any problems throughout the process, let me know in the comments below.


Anurag Jain
Anurag Jainhttps://itechhacks.com
Anurag is a Senior content analyst with 4 years of experience in the industry. Based in India, He is extremely skilled at Windows related to How to Troubleshooting matters. His favorite topics are Windows 11, Android, and How To's.


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